RQ00395 - Director of Clinical Informatics

Client: Province of New Brunswick – RQ00395 We are seeking an experienced Director of Clinical Informatics to provide strategic leadership in clinical informatics, enterprise Electronic Health Record (EHR)/Clinical Information System (CIS) implementation and optimization, clinical workflow standardization, and clinical governance. The successful candidate will work closely with the Chief Clinical Information Officer (CCIO), Chief Nursing Informatics Officer (CNIO), physician groups, clinicians, Clinical Operations, and technical build teams to standardize and localize clinical workflows across large, medium, and small healthcare facilities. This role will focus on physician engagement, patient safety, clinical quality, system build oversight, testing, release readiness, go-live stabilization, clinician education, adoption, and continuous optimization across the Province of New Brunswick.

Role Snapshot

• Job Title: RQ00395 – Director of Clinical Informatics
• Client: Province of New Brunswick
• Office Location: Fredericton, New Brunswick, Canada
• Work Arrangement: Remote
• Travel Requirement: The successful candidate must be able to travel to the Province of New Brunswick at least once a month throughout the project's duration.
• Estimated Work Start Date: November 2, 2026
• Estimated Work End Date: November 1, 2028
• Business Days: 500
• Closing Date/Time: October 26, 2026, at 10:30 AM
• Standard Hours: 7.5 hours per day

Mandatory Requirements

• A bachelor’s degree from a recognized institution in nursing, health informatics, health sciences, or a related field, or an equivalent combination of education and demonstrated senior clinical informatics experience with CIS implementations.
• A minimum of 10 years of experience in clinical informatics, large-scale EHR/CIS implementation or optimization, and clinical workflow design within a health system, demonstrating progressive leadership responsibility over that period.
• A minimum of 5 years of experience in a leadership or high-level advisory role, leading clinical informatics, EHR/CIS build, or clinical workflow teams in a multi-site acute care health system.

Description

The Director of Clinical Informatics will support the clinical informatics leadership and implementation activities required for the program. The successful candidate will work with the CCIO and CNIO to define strategies, standardize and localize clinical workflows, engage physicians and clinicians, establish clinical governance, align clinical informatics with technical build teams, oversee testing and deployment readiness, and support patient safety, go-live stabilization, adoption, and optimization.

The role requires demonstrated leadership across complex, multi-site healthcare environments, including experience with enterprise EHR/CIS platforms, clinical workflow design, physician engagement, technical build oversight, clinical governance, and change management.

Scored Requirements

• Clinical Workflow Standardization
• Demonstrated experience developing and leading the methodology for standardizing clinical workflows across a large regional or provincial health system that includes large, medium, and small hospitals.
• Describe your role, the methodology you used, and the results achieved.
• Regional and Provincial Workflow Localization
• Demonstrated experience taking regional or provincial standard workflows and localizing them for use in small, medium, and large facilities, while preserving the standard and managing approved variation.
• Describe your role and how local variation was assessed and approved.
• Physician Engagement and Advocacy — 5+ Years
• Demonstrated experience working with and advocating for physician groups and physician workflows, including engaging physician leads in design decisions and representing physician needs in governance and build prioritization.
• Describe your role and the outcomes.
• Clinical Informatics Knowledge — 5+ Years
• Comprehensive understanding of clinical informatics, including clinical documentation, order management, order sets, clinical decision support, medication management, patient safety, and workflow analysis.
• Describe how this knowledge was applied in your previous roles.
• Informatics and Build Team Interface — 5+ Years
• Demonstrated experience managing the interaction between clinical informatics and build teams, including translating clinical requirements into build specifications, prioritizing work, resolving conflicts, and ensuring that what is built matches the approved workflow.
• Describe your role.
• Technical Build Team Oversight — 3+ Years
• Demonstrated experience providing leadership and oversight of technical EHR/CIS build teams, including establishing build governance, standardizing build processes, managing build priorities and capacity, overseeing system build, testing and release processes, and planning major system changes such as code upgrades.
• Describe your role, the size of the teams, and the systems involved.
• Clinical Governance and Decision-Making — 3+ Years
• Demonstrated experience chairing or leading clinical working groups, committees, or other governance forums that decide on clinical workflow, EHR design, and prioritization across multiple sites.
• Describe the forums and your role.
• Clinical Workflow Validation, Testing, and Release Readiness — 3+ Years
• Demonstrated experience leading or participating in clinical workflow validation, testing cycles, and release readiness to confirm that system quality, patient safety, and operational readiness are met before deployment, including clinical and technical cutover.
• Describe your role, the validation and testing approach used, the go/no-go criteria applied, and the results achieved.
• Go-Live, Incident Management, and Stabilization
• Demonstrated experience supporting large-scale EHR/CIS activations from a clinical informatics perspective, including planning, command centre or incident management, and stabilization.
• Clinician Education, Adoption, and Optimization — 3+ Years
• Demonstrated experience developing and evaluating clinician education, supporting adoption, and leading post-go-live optimization using adult learning principles.
• Patient Safety and Clinical Quality — 3+ Years
• Demonstrated experience linking EHR design to patient safety and quality outcomes, including medication systems and orders management.
• Demonstrated experience partnering with Clinical Operations to ensure that these safety and quality outcomes are achieved in practice.
• Team Leadership and Enterprise EHR Platform Experience — 3+ Years
• Demonstrated experience building, leading, and mentoring clinical informatics teams.
• Experience with a major enterprise EHR/CIS platform, with the ability to apply this experience to the platform selected for the program.
• Communication Skills
• Strong written and verbal communication skills in both English and French.
• Resume must be attached.

Deliverables

• Clinical Informatics Strategy and Workplan
• Assist the CCIO and CNIOs in defining the clinical informatics operating model, approach, and integrated workplan aligned to the Symbio Prepare, Adopt and Improve journey.
• Provide regular status and risk reporting to DH.
• Standardized and Localized Clinical Workflows
• Assist the CCIO and CNIOs in building out the methodology for standardizing clinical workflows across the health system.
• Lead the application of the methodology, including localization for small, medium, and large facilities.
• Physician and Clinician Engagement
• Assist the CCIO and CNIOs in establishing the engagement and advocacy approach with physician groups and clinicians.
• Lead the execution of this approach so that their workflow input is reflected in design and decisions.
• Clinical Governance and Decision-Making
• Assist the CCIO and CNIOs in establishing clinical governance forums and decision‑making processes.
• Lead or support these forums and processes, ensuring documented decisions, priorities, and escalations.
• Informatics and Build Team Alignment
• Assist the CCIO and CNIOs in defining how clinical informatics works with the technical build teams.
• Lead day‑to‑day alignment, providing clear clinical requirements and design decisions and overseeing build delivery against them.
• Validation, Testing, and Release Readiness
• Assist the CCIO and CNIOs in defining the approach to clinical workflow validation, testing, release readiness, and cutover.
• Lead execution, including go/no-go recommendations and clinical and technical cutover plans.
• Patient Safety and Clinical Quality
• Assist the CCIO and CNIOs in embedding patient safety and quality review into system design, including medication systems and orders management, in partnership with Clinical Operations.
• Go‑Live, Stabilization, and Adoption
• Assist the CCIO and CNIOs in defining the approach to go‑live, stabilization, clinician education, and adoption.
• Lead related activities through incident triage and into optimization.
• Knowledge Transfer and Capability Development
• Mentor and develop New Brunswick program personnel, as described below.

Additional Engagement Requirements

• The successful individual will be required to sign a non‑disclosure agreement (NDA).
• The individual must complete the Department’s Privacy Training before commencing the assignment.