Creative Director (eCommerce)

Good Design Isn’t The Goal. Great Results Are: You know how to build brands people remember, lead creative teams people want to be part of, and turn big marketing ideas into work that gets noticed and gets results. 

You’ve got the taste to know when something is great. The experience to explain why. And the confidence to push the work further when it isn’t there yet. Most importantly, you understand this:

Great design isn’t just decoration. It’s salesmanship in pixels. 

If you’re excited by the idea of setting the creative standard across a fast-growing health and wellness brand, you might just be the Creative Director we’re looking for.

This job will give you ALL the feels:

At AlgaeCal, we’re driven by a single idea. To end the fear of bone loss. In the United States, an estimated 54 million people have low bone density. 

The good news? AlgaeCal has the world’s only clinically-backed natural solution to this problem. We give hope to everyone worried about bone loss. If that excites you, you’ll find no better place to continue your career than at AlgaeCal.

Here’s what you’ll be up to in this busy role:

• Setting the visual standard for AlgaeCal. You’ll define what great looks like, make sure the team understands it, and keep every campaign, launch, website, ad, and brand asset moving in the same direction.
• Leading and developing a team of designers and creative specialists. You’ll review work, give clear direction, challenge weak ideas, and help strong creatives become even better.
• Protecting the brand without letting it go stale. You’ll make sure the work feels unmistakably AlgaeCal while still pushing the team to find fresher, smarter ways to bring ideas to life.
• Making the creative process better. If briefs are unclear, feedback is messy, or projects are getting stuck in revision hell, you’ll fix the system instead of just working around it.
• Using performance data to improve the work. You’ll look at what gets attention, what converts, and what falls flat, then use those lessons to guide the team’s next round of advert creatives.
• Building the team for where the business is going next. That means identifying skill gaps, planning future hires, developing career paths, and making sure the right people are working on the right things.
• Helping the team use AI intelligently. You’ll show designers where AI can speed up ideation, production, and workflows, without letting it replace taste, originality, or creative judgment.
• Keeping the team creatively sharp. You’ll stay on top of new design trends, tools, formats, and technology, then bring back the ideas that can genuinely make the work better.

This job might be for you if you’ve got…

• 10+ years in design or creative, with 7+ years leading creative teams. You’ve been around long enough to know the difference between a good idea, a pretty idea, and an idea that actually moves a business.
• A proven track record leading multidisciplinary creative teams. Designers, editors, media producers, copywriters... you know how to get different creative brains working toward one clear vision.
• The ability to set creative direction, not just critique creative. You can take a business goal, customer insight, or product launch and turn it into a clear creative strategy the whole team can execute against.
• Strong commercial instincts. You understand audiences, positioning, funnels, paid media, conversion, and e-commerce. You care about great work, but you also care whether that work actually performed.
• Experience leading big, complicated creative initiatives. Product launches, integrated campaigns, brand evolutions, new markets... you’ve been the person keeping the idea strong while dozens of moving parts threaten to pull it apart.
• The confidence to influence senior stakeholders. You can walk into a room with leadership, present a bold idea, explain the thinking behind it, answer tough questions, and get people aligned.
• Experience building great creative teams. You know how to hire well, spot skill gaps, develop people, plan resources, and build a team that gets stronger as the business grows.
• A knack for fixing broken creative processes. Slow approvals, muddy briefs, revision hell, unclear ownership... you don’t just complain about these things. You fix them.
• A smart approach to AI and emerging technology. You know how to use new tools to help creative teams think faster, explore further, and produce more efficiently without sacrificing taste or originality.

Now, time to be honest: is this really you? If you’re nodding your head and feeling that flutter of excitement, then we can’t wait to meet you.

Qualities That Make You An Ideal Teammate 

At AlgaeCal we’re going to insist that you have these 3 qualities:

• You’re humble, you put the team and others’ needs ahead of your own
• You’re hungry to learn more
• You’re people smart, in the sense that you’re a great teammate

The truth is, if you don’t have these qualities you won’t last long at AlgaeCal. So if you’re missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you.

What Will You Earn?
Let’s discuss your salary during the interview process, but know that we’re a generous team and we know how to reward top talent!

You’ll also enjoy the following benefits:

• A generous healthcare package
• Monthly team events and activities
• Flexible Stat Holidays with the option to bank days for later use
• Weekly team lunches
• Casual dress code
• Incredible dog friendly, Yaletown office one block from SkyTrain
• Professional Development: You’ll get the opportunity to attend professional development conferences or workshops that will enhance your skills, expand your network, and drive your career forward with our support! And of course, we’ll cover your fees, accommodation, travel, meals, and any related materials or resources.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.

How To Apply

So, do you have what it takes to become the next member of team AlgaeCal?

Job opportunities like this don’t come along often, and we’ve got a lot to offer our successful applicant. So, to make sure our future Creative Director is the real-deal, will be a great fit, and will thrive at AlgaeCal, we ask a little more than your run-of-the-mill job application:

If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please, read carefully:

1. Write a cover letter addressing:

1. Why are you the best Creative Director for this role? Give quantifiable examples of related achievements and experience.
2. Describe why you fit perfectly with our values. Read them here:
3. What's the toughest challenge you’ve ever overcome in your life? How did you overcome it?
4. What are the last three books you’ve read?
5. What do you do for fun?

2. Explain what you’re doing now for a job:

1. If you don’t have one, explain why.
2. If you have one, explain why you’re looking elsewhere.

3. Upload your cover letter, resume, and link to your portfolio

1. Ensure that your cover letter and resume are saved and sent as one file.

Yes, our hiring process is challenging, but it’s our way of selecting the best--and your way of ensuring your AlgaeCal teammates are tops.

Click the “Apply Now” button on this page and upload your cover letter and resume.

***Note: Please include your cover letter WITH your resume in one document. Applications without a cover letter will not be read! Include the URL to your portfolio***

We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.