Front of House Coordinator
$23 - $25 per hourPart-time
Capital Hair Loss and Head Spa
Job Responsibility:
Job Title : Front of House Coordinator (Full-Time)
Location : 1568 Merivale Road, Unit #3, Ottawa, ON
Position Type : Full-Time (40-42 hours per week)
Compensation : $23-$25/hour (based on experience)
Application Deadline : May 24th, 2025
Interview Dates : TBD
About Us:
At Capital Hair Loss & Head Spa, we believe that first impressions matter. As our Front of House Coordinator, you'll set the tone for every guest's experience, providing exceptional service and ensuring the smooth operation of our spa. Your role will be integral in fostering a welcoming atmosphere where guests feel valued and cared for.
Who We're Looking For:
- Minimum 5 years in customer service, with at least 2 years in front of house, guest services, or reception.
- Strong organizational and multitasking abilities.
- Bilingual in English and French (preferred).
- A positive, professional, and personable demeanor.
- Proficiency with Google Suite and familiarity with salon software (Podium, Telus Business Connect, Mangomint).
- Previous experience in beauty or healthcare is an asset but not required.
Duties:
- Welcome guests, answer inquiries, and assist with scheduling appointments.
- Ensure smooth communication between clients and staff.
- Assist with retail sales, inventory, and stock management.
- Help maintain a clean, organized front desk and guest area.
- Process payments and manage client accounts.
- Ensure all guests have an exceptional experience from the moment they enter.
Core Values:
- Client-Centered : We provide exceptional service, always focused on the client's needs and experience.
- Wellness-Focused : We prioritize holistic beauty and wellness for every client.
- Team Collaboration : A seamless, team-oriented environment where we work together to provide the best possible care.
- Integrity & Professionalism : High standards of professionalism, communication, and service at all times.
What We Offer:
- Competitive hourly pay based on experience.
- Full benefits (health, dental, vision) for both full-time and part-time employees.
- A supportive, positive work culture with ample growth opportunities.
- A role where your organizational skills and dedication directly impact the guest experience.
Application Instructions:
To apply, send your resume and cover letter to View email address on ca.edajobs.com.
Job Types: Full-time, Part-time
Pay: $21.00-$25.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- Monday to Friday
Experience:
- Customer service: 5 years (required)
- Guest services: 3 years (required)
- Front desk: 3 years (required)
Language:
- French (preferred)
Work Location: In person
Application deadline: 2025-05-23
Vacancy posted 9 days ago
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