Multi Location Restaurant Operations Manager

Drive restaurant operations across multiple locations through cost control, production standards, security, and consistent guest experiences.The Multi Unit Manager reports directly to the Operations Manager and supports each Restaurant Manager. Responsibilities span daily ordering, production, maintenance, cleanliness, security, budgets, sales, transactions, and cost reviews. The role also oversees staffing, performance management, succession planning, compliance, and operational consistency.Key Responsibilities:
Ensure Always Fresh standards and waste levels remain accountableReview food, paper, and labour costs after each P and L periodSet restaurant goals and objectives with management teamsHandle critical incidents, insurance issues, and serious guest complaintsEstablish security procedures protecting team members and guestsRequirements:
Excellent communication with management and supervisory staffAbility to conduct interviews and reference checksAbility to maintain adequate staffing levels across locationsAbility to support retention and succession planning initiativesAbility to take disciplinary action for operational non-complianceUse multi-location operations leadership, financial reviews, and compliance oversight to strengthen Tim Hortons restaurant performance.
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