Old Vines Restaurant Supervisor

Job Responsibility:

Quails' Gate is a dynamic family company rooted in our community, that empowers our people to reach their full potential. Join the Quails' Gate team in a position of expertise or pursue a new opportunity that ignites your passion and purpose in food and beverage. Old Vines Restaurant is an all-season farm-to-table culinary destination. Our team serves spectacular dishes from seasonal harvest ingredients sourced from local farms, in an unforgettable vineyard setting, providing a true taste of the Okanagan. As one of the first winery restaurants in the Okanagan, the Old Vines Restaurant building was designed to bring the vineyard to the edge of your table. At Old Vines Restaurant, we believe every role is pivotal to a smooth operation and creating memorable experiences.

Quails' Gate Winery is seeking a Seasonal Restaurant Supervisor to join our team at Old Vines Restaurant! If you're passionate about hospitality, food, and wine and thrive in a fast-paced team environment, this is the perfect opportunity to grow your career. In this role, you'll provide hands-on supervision of the restaurant team, ensuring smooth operations and exceptional guest experiences. You'll lead by example, maintain high service standards, and work closely with management to uphold restaurant policies and efficiency. If you have restaurant experience, strong leadership skills, and a desire to learn and grow, we'd love to hear from you! Join us for an exciting season and be part of something special.

Job Type: Seasonal (May to October 2025)

Wage is based on Experience and Education

As a supervisor, you will...

• In collaboration with the Management Team of Old Vines Restaurant, the Supervisor is responsible for the smooth operation of the floor.
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met
• Support and offer ongoing training (product knowledge, customer service skills, technical skills) as directed by the Manager.
• Lead shift briefings in the absence of the Restaurant Manager
• Address safety and employee performance issues promptly and appropriately - ensure employees are aware of and observe company policies & procedures and bring them to the attention of the Manager
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Communicate efficiently with the kitchen ensuring a smooth operation

Requirements:

• +2 years previous restaurant supervisory experience, preferably within fine dining
• Wine knowledge from work experience and/or related courses (ISG/WSET level 2 is an asset)
• Serving it Right/Food Safe Level 1
• Positive attitude and a willingness to think outside the box
• High attention to detail and a passion for organization
• Ability to remain calm under pressure while working in a fast-paced environment
• Must be available to work evening shifts, holidays, and weekends. Start times will vary based on business volumes and operational demands

Seasonal Benefits

• Employee preferred pricing at Old Vines Restaurant, The Market, and Wineshop
• Educational and Training Opportunities
• Complementary wine education experiences
• Staff Appreciation Events and Initiatives
• Staff Gift Card Loads