Cantonese Medical Interpreter

Cantonese Medical Interpreter (Remote – Ontario, Canada)

Company: Kelly

At Kelly, meaningful work is impactful and rewarding. If you are compassionate, detail-oriented, and motivated to bridge language barriers, this opportunity is for you. We are hiring Cantonese Medical Interpreters for current openings to support critical communication needs across Canada via audio (OPI) and video (VRI) platforms.

Role Overview

As an interpreter supporting healthcare providers, emergency services, and public service organizations, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matter, such as medical emergencies, violence, criminal matters, or other challenging situations. Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, and confidentiality at all times, delivering services in accordance with company standards and ethical guidelines.

Why Join Kelly

• Competitive Pay: $23/hr upon successful training completion
• Paid Training: Three weeks of structured, professional training
• Candidate must be located in Ontario
• Purpose-Driven Role: Every call supports patients, families, and professionals
• Vacation & Holiday Pay: Promoting work-life balance
• Inclusive Culture: Diverse, collaborative environment

Key Responsibilities

• Provide real-time interpretation between English and Cantonese speakers
• Facilitate communication in healthcare, insurance, legal, and financial settings
• Maintain confidentiality, professionalism, and cultural sensitivity on every call
• Deliver interpretation via audio and video platforms
• Participate in training, quality monitoring, and performance improvement initiatives

Qualifications

• Fluency in English and Cantonese (speaking & comprehension)
• High school diploma or GED
• Minimum 18 years of age and legally authorized to work in Canada
• Quiet, distraction-free workspace
• Strong listening skills, emotional intelligence, and composure
• Commitment to three weeks of full-time paid training

VRI/Hybrid Readiness & Performance Expectations

• Dedicated personal device for business purposes. Desktop / Laptop/ Tablets are acceptable.
• Functional camera with proper lighting for video calls.
• Strong, reliable high-speed Wi-Fi (speed test may be required)
• Professional noise cancellation headset (required or willingness to purchase)
• Demonstrate punctuality, consistency, and accountability.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.