Unit Secretary (CUPE), Surgical Assessment Clinic

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closed Date: May 29, 2026

In this position you will interact with staff, physicians, patients and family preparing for a surgical procedure. The successful candidate will be responsible for both clerical and reception duties.

Aspects of the role will include, but are not limited to:

• Chart preparation, filing and labeling, fax
• Locating additional consult notes and results as needed
• Scheduling additional appointments as necessary
• Booking tests and procedures
• Entering statistics and printing reports
• Ordering supplies, faxing, photocopying and typing as required
• Receiving patients, visitors and hospital personnel
• Answering and directing telephone calls
• Liaising with the Patient Care Manager and nurses regarding flow of patients
• Providing patients and families with information and assisting them with general inquiries
• Assisting in the transport of patients
• Conduct patient reminder phone calls

What you bring to the role

• Previous medical reception/clerical experience required
• Minimum of 1 year experience in a clinic/outpatient setting required
• Experience with Meditech, Novari and Community Wide Scheduling required
• Experience with scheduling diagnostic testing and lab testing required
• Completion of a medical terminology course required
• Proficient computer and typing skills
• Critical thinking skills with the ability to investigate scheduling, registration and order issues
• Strong customer service, interpersonal and email, written and verbal communication skills
• Ability to prioritize and manage multiple demands in a fast pace environment
• Excellent organizational skills
• Demonstrated ability to work effectively within an interprofessional team as well as independently
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule

Days Monday to Friday 8 hour shifts may fluctuate for the needs of the department from 0700-1500 to 0800-1600

Please note schedules may change due to operational needs.

Compensation

CUP C03

$28.13 - $31.65

Who we are

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.