Territory Services Manager - Car Wash

JOIN OUR TEAM! At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Are you ready to grow your career? Let's grow together!

Territory Services Manager – Car Wash Department: Facilities and Construction

Location: Toronto and Surrounding Areas

Type of employment: Permanent, Full Time (40 hours)

Reason for Posting: New Position (1 vacancy)

Salary: $65,000 - $75,000

THE ROLE

Under the leadership of the Maintenance Manager, the Territory Services Manager – Car Wash, will be responsible for supporting all car wash locations by overseeing the preventative and general maintenance activities involved in repairing and extending the life cycle of all equipment related to the car wash. The Territory Services Manager – Car Wash, will increase uptime of equipment in a safe and cost-effective manner by partnering with staff members to perform frequent root cause analyses. The Territory Services Manager – Car Wash, will support company goals by delivering results that focus on efficient inputs in order to provide effective outputs.

WHAT YOU’LL DO

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

• Identifies current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.
• Completes maintenance operational requirements by scheduling and assigning employees; negotiating and hiring contractors; following up on work results.
• Resolves maintenance problems by conferring with management, engineering, and quality control personnel.
• Manage repair and maintenance operations by determining priorities, scheduling, repair, maintenance schedules and installation of equipment.
• Ensure repairs are performed cost effectively by examining records, reports, operating practices, and other documentation.
• Achieves financial objectives by adhering to annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Manages maintenance operations by initiating, coordinating, and enforcing program, operation policies and procedures.
• Ensures work is performed within company standards by inspecting it to ensure its quality and cost-effectiveness.
• Maintains staff by recruiting, selecting and orienting employees.
• Maintains high quality results of service technician staff by training, coaching, counseling and disciplining employees, planning, monitoring and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contributes to the Facilities team by accomplishing related results as requested.
• Proactively performs root cause analyses, forecasting, and other analytics to ensure car wash issues are mitigated in a cost effective and timely manner.
• Promotes a safe and clean working environment by complying with procedures, rules and regulations set by the company and local, state and federal codes.
• Documents and communicate actions, irregularities and continuing needs to their immediate supervisor and staff members on a proactive basis.
• Analyzes and possesses a solid understanding of blueprints, electrical schematics, and installation and service manuals.
• Trains the Operations teams on car wash best practices in an effort to educate store-level personnel on troubleshooting tactics, which includes minor repairs.
• Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Ensures availability that is consistent with business hours and needs.
• Maintain professional relationships with both external and internal stakeholders.
• Performs other duties as assigned, which are likely to vary overtime.

WHAT YOU’LL NEED

Education: Degree in business or relevant field. Combination of experience and education that meet the minimum requirements may be substituted.

Experience: 3 - 5 years of experience in facility maintenance or related field. Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.

Knowledge and skills: Must be proficient in Microsoft Word, Excel, PowerPoint and Teams. Understanding of business principles, procurement practices, budgeting, and expense analysis. Strong problem-solving abilities to resolve maintenance issues. A current valid driver’s license with a clean abstract is required to operate company vehicle. In the field requirements 40% – 60% in local region. Travel to Toronto Support Office as required. Job duties may change in alignment with the business’ needs. Must be self-motivated to accomplish all assigned duties in a set timeframe and able to manage competing priorities. Must possess strong analytical skills, the ability to manage multiple activities with a strong emphasis to detail. Strong diagnostics skills and ability to review and rely on data and performance history to troubleshoot issues. Demonstrate sound judgement skills - ability to assess risk and take appropriate action. Flexibility and adaptability; ability to successfully work under pressure. Must be able to travel with some overnight stays possible.

WHY YOU SHOULD WORK HERE

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference.

Here's why you'll love working with us:

Benefits package: Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)

Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.

Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.

Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks: Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.

Recognition and Rewards: We celebrate our team’s achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.

Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.

Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

OTHER INFORMATION

We use artificial intelligence (AI) to match job profiles with job requirements as part of our recruitment process. This position reflects an open vacancy. Please note that only selected candidates will be contacted for further steps in the hiring process. Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

Our mission at Circle K is to make people’s lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we’ve built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.