Scrum Master

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Job Description: Scrum Master / Agile Coach

Role Overview

We are seeking a dedicated Scrum Master to support our development teams in adopting Agile methodologies, optimizing processes, and delivering high-quality business value. In this role, you will act as a servant-leader and coach, working closely with a Senior Scrum Master to facilitate ceremonies, remove impediments, and foster a psychologically safe environment.

The ideal candidate balances strong Agile coaching capabilities with practical project management skills, helping the team align its daily activities with broader organizational goals.

Key Responsibilities

• Support the Senior Scrum Master in organizing and facilitating core Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Retrospectives, and Product Demos.

• Act as a coach to help the team solve complex problems and cultivate a robust, sustainable Agile mindset.

• Mentor and coach new Scrum Masters across the company to build organizational Agile maturity.

• Identify process challenges and inefficiencies; proactively lead initiatives to optimize team workflows.

• Drive positive change both at the immediate working team level and with external stakeholders.

• Guide the team through roadblocks using a supportive, collaborative approach.

• Fulfill essential project management duties, including resource coordination, activity planning, and scheduling.

• Monitor team progress, tracking and reporting status and key metrics against goals on an ongoing basis.

• Assist Product Owners and development teams with release planning and the continuous maintenance of release and sprint backlogs.

• Build a trusting, safe environment where team members can raise problems without fear of blame, retribution, or judgment, focusing instead on healing and collaborative problem-solving.

• Help teams achieve immediate sprint and project goals while maintaining awareness of, and sensitivity to, overall business objectives.

Qualifications & Skills

• 8+ years of experience working as a Scrum Master or Agile Coach within a software development or project delivery team.

• Strong understanding of Agile principles, Scrum frameworks, and project management fundamentals.

• Demonstrated ability to coordinate resources, build project schedules, and analyze delivery metrics.

• Excellent communication and influencing skills, with the ability to navigate conversations at both the team level and with external stakeholders.

• Exceptional empathy and conflict-resolution skills dedicated to building safe, collaborative team environments

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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