icebreaker Key Holder Queen West Toronto Touchlab

At icebreaker and Smartwool we are two unique brands that embody the same spirit of belonging adventure sustainability and getting out there. We create products made for people who enjoy nature and want to go far and feel good. We do this all while keeping our planet and the impact of our products in mind.

So before we get to the job details take a minute to learn a little more about us our values and our culture. If you can see yourself working side-by-side with a team of fun adventure-loving people icebreaker and Smartwool may be just the place for you.

To learn more about our values and our culture visit or .

Supervisor

What will you do

A day in the life of a Supervisor at icebreaker looks a little like this.

As a Supervisor you play a key role in supporting the stores leadership team and driving abets-in-class customer experience. You will lead by example coach and develop associates and ensure operational excellence across customer engagement merchandising and store partnership with the Store Manager and Assistant Store Manager you will help maximize store profitability foster an inclusive team culture and contribute to the stores success. This role is ideal for someone who thrives in a fast-paced retail environment enjoys mentoring others and is passionate about delivering exceptional service. Lets break down that day-in-the-life a bit more.

• Delivera high levelof personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators while also achievingindividual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliverhigh levelsof customer engagement and meet productivity goals.
• Supervise daily store operations including opening and closing procedures floor coverage and task delegation.
• Support stockroom operations by organizing inventory processing shipments and ensuringtimelyproduct flow to the sales floor.
• Assistin training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping receiving and loss prevention practices.
• Promote community engagement byparticipatingin local initiatives and events.
• Uphold company policies safety standards and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity collaboration and learning.

What do you need to succeed

We all bring unique skills to work each day. For this role there are foundational skills needed to succeed along with 1 years of retail or store leadership experience in a fast-paced customer-focused environment. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching motivating and building high-performing diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced dynamic retail environment.
• Capable of working independently managing shifting priorities and meeting business expectations.
• Comfortable using word processing spreadsheets and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending reaching squatting climbing ladders and lifting light to moderate weight with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in

Hiring Range :

Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan sales incentive orcommissionpotential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation : You can review a general overview of each benefit program offered including this years medical plan rates on and by clicking Looking to Join VF Detailed information on your benefits will be provided during the hiring process.

Please note our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data this position has a minimum starting rate that is listed determining the specific compensation for this position we comply with all local state and federal laws.

At VF we value a diverse inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you require accommodations during the application process please contact us at . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements including but not limited to the San Francisco Fair Chance Ordinance VF will consider for employment qualified applicants with arrest and conviction records.