Consultant, Workplace Injuries

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization. 

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.  

Short Description

Reporting to the Senior Manager, Disability Management and Workplace Injuries, Bell is seeking an experienced Consultant to manage workplace injury files or claims. This key role involves the administrative and medical management of claims, facilitating employees’ safe return to work, and coordinating accommodations. You will be responsible for gathering information from employees, professionals, and other stakeholders, representing the employer throughout all appeal stages, and collaborating with internal and external teams (human resources, labour relations, legal, health & safety) to find solutions.

Key Responsibilities

• Full management of workplace injuries files or claims
• Analysis of information and data collection through communications with employees, managers, workers' compensation boards, and other external stakeholders
• Determination of the need for medical assessments (e.g., scheduling independent medical examinations, preparing mandates) and representation of the employer throughout all appeal processes
• Support employees and managers, including the coordination of return-to-work and accommodation measures via cross-team collaboration, to identify and implement safe return-to-work solutions
• Participation in continuous improvement projects aimed at optimizing processes, ensuring compliance, and improving operational efficiency

Critical Qualifications

• CEGEP diploma or university degree (Industrial relations, human resources, health‑related field, or related discipline), relevant work experience accepted in place of a diploma
• 2 to 5 years of experience managing workplace injury claims
• Strong judgment, discretion, organizational skills, ability to prioritize, and teamwork abilities
• Knowledge of relevant provincial laws and regulations (an asset)
• Knowledge of SIGMA‑HR, SAP, and ServiceNow software (an asset)
• Knowledge and use of artificial intelligence tools (an asset)
• In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada and produce documents in French and English

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal 

Work Arrangement: Hybrid

Application Deadline: 06/28/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or View email address on jobs.bce.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.