ServiceNow Platform Specialist
Alimentiv
Alimentiv, a global CRO specializing in gastrointestinal disease therapies, seeks a ServiceNow Platform Specialist to administer, configure, and enhance their ITSM platform. The role involves system maintenance, workflow automation, integrations, and continuous improvement to support organizational scalability and service delivery.
Responsibilities
- Administer and maintain ServiceNow platform including user management, configuration, monitoring, and troubleshooting
- Manage platform upgrades, patches, and configuration changes for stability and security
- Configure ServiceNow modules, workflows, forms, and automations using JavaScript and APIs
- Develop reports, dashboards, and integrations to enhance service delivery visibility
- Support onboarding of new services and implement continuous improvement opportunities
Requirements
- ServiceNow Certified System Administrator (CSA) certification required
- 3–5 years hands-on ServiceNow administration and configuration experience
- 4–6 years total related professional experience
- Strong ITSM principles and best practices knowledge
- JavaScript and ServiceNow APIs working knowledge
- Post-secondary certificate, diploma, or equivalent experience in relevant discipline
- Strong analytical, problem-solving, and interpersonal communication skills
L'offre d'emploi a été publiée il y a 2 jours
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