Senior Financial Institutions Account Manager
Corpay
Expand your career with Corpay in Toronto as a Senior Account Manager focused on Financial Institutions. Leverage your skills to enhance client relationships and drive results. This role requires a strong grasp of payments and account management, ensuring that client expectations are surpassed. You will liaise with various teams to ensure compliance and efficient onboarding while maintaining a high level of client satisfaction. The aim is to serve as a trusted partner to clients and streamline their payment processes effectively. Key Responsibilities:
- Maintain robust client relationships within Financial Institutions
- Assist throughout the payment lifecycle
- Analyze and resolve client inquiries swiftly
- Work collaboratively with internal departments
- Ensure all processes adhere to SLAs
- 5+ years' experience in account management
- Familiarity with SWIFT, EFT, and international finance
- Strong analytical and customer service skills
- Capable of multitasking and managing priorities
- IT proficient with problem-solving capabilities
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