Client Administrative Lead

Overview
At KPMG in Canada, our people bring their unique perspectives to Canada's most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The Client Administration function is a vital part of the firm's Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

KPMG is looking for an Client Administration Lead/Practice Coordinator who can provide support on a range of activities to ensure a high-quality product in our Kelowna, BC office.

What you will do

• The successful candidate will be able to support the administrative needs of Functional Managing Partners
• Understand their business needs, mitigate issues and bring solutions
• Handle highly sensitive and confidential information requiring a high level of discretion
• Create and distribute communications
• Coordinate meetings, conference calls, video conferences, etc.
• Coordinate and/or facilitate all onboarding and offboarding activities for staff, working with HR and IT on logistics
• Review and monitor compliance of expense reports prior to approval
• Coordinate training arrangements and monitor compliance
• Act as an expert in firm policies, provide guidance/technical resource and process direction
• Provide senior level administrative support to partners and/or managers
• Respond to local Business Units/office queries related to Learning
• Organize learning events and preparation of reports
• Coordinate events pertaining to a function or sub-function
• Support People Leaders by coordinating and attending meetings, prepare meeting handouts, take minutes, highlight action items, and ensure deadlines are met
• Liaise with finance to ensure proper allocation of expenses and timely submission
• Assemble reports in support of annual compensation process for Practice/Office Leaders
• Coordinate meetings, conference calls, video conferences, etc.
• May be a performance manager to other admin in your group which entails mentoring staff, setting goals, interim meetings and year end evaluations
• Where office size is smaller, the Client Admin Lead will take on the role of primary liaison with the landlord, office vendors, and contractors to support day-to-day operations and issue resolution
• Based in the Kelowna office- this role requires in office presence

What you bring to the role

• Advanced skills with MS Office and Adobe products (in particular, Outlook, Excel, PowerPoint and Acrobat)
• Proficiency to quickly learn proprietary software
• Excellent communication skills
• Strong project management skills
• Performance Management experience leading a team or supervising a team
• Good judgment and analytical skills with a focus on attention to detail
• Capable of working independently and take ownership of tasks
• Ability to quickly and smoothly adapt to changing client demands
• Minimum 5+ years administration experience

KPMG BC Region Pay Range Information
T he expected base salary range for this position is $55,000 to $82,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling View phone number on bcjobs.ca.

AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.