Administrative Support Clerk

Job Responsibility: Apply By: Tuesday, June 10, 2025 11:59 pm EDT

Administrative Support Clerk

Job ID: 230010 Posting status: Open Organization: Ministry of Health Division: Claims Services Branch City: Hamilton Position(s) language: English Job term: 1 Temporary - Up to 12 months with possible extension Job code: 06OAD - Office Administration 06 Salary: $25.32 - $29.24 Per hour* *Indicates the salary listed as per the OPSEU Collective Agreement. Are you organized, detail-oriented, and ready to make a difference? Join the Claims Services Branch, where your strong administrative skills will support the timely and accurate delivery of health claims services to providers and the public. You'll be part of a collaborative, service-focused team that plays a key role in supporting a sustainable, publicly funded health care system—while gaining valuable experience and opportunities to grow.

About the job

As part of the team, you will support the smooth operation of the office by handling a variety of administrative and clerical tasks. Your attention to detail and ability to stay organized will help ensure that information is accurate, accessible, and delivered on time. Every day will be a little different, but you can expect it to include activities like:

• Entering and updating data in databases using information from source documents.
• Typing correspondence and other written materials.
• Maintaining, updating, and organizing both electronic and paper files and records.
• Opening, logging, and distributing incoming mail.
• Performing mailroom and stockroom duties, including operating office and postage equipment, and handling supplies.
• Providing front-line reception services to walk-in clients, couriers, and delivery personnel.

What you bring to the team

Technical Skills:

You have:

• demonstrated experience using computers and software applications to prepare correspondence, record files, labels, lists and reports.
• arithmetic skills to effectively collect data and statistics to complete production reports.
• keyboarding skills to input, retrieve and save data.
• demonstrated experience using and maintaining basic office equipment.

Organizational, Research and Analytical Skills:

You have:

• demonstrated organizational skills to prioritize production tasks.
• proven research and analytical skills to maintain files and production counts, monitor stock levels, ensure information computer databases are accurate and up-to-date and retention schedules/logs are adhered to.

Teamwork and Communication Skills:

You have:

• demonstrated experience working in a team environment, sharing decision making with co-workers to prioritize production tasks, and coordinating work schedules to ensure operational requirements are met.
• communication and customer service skills to respond to enquiries and report operational issues.

Administrative Skills:

• You are able to understand and provide consistent application of regulations, guidelines and office practices and procedures.
• You have knowledge of records management and inventory and stock management practices.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us. Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

Additional information:

Apply by: Tuesday, June 10, 2025 11:59 pm EDT Position details:

• 1 English Temporary, duration up to 12 months, 119 King St W, Hamilton, West Region, Criminal Record Check

Compensation group: Ontario Public Service Employees Union Work hours: Schedule 3.7 Category: Administrative and Support Services Posted on: Tuesday, May 27, 2025

Note:

• About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-HL-230010/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation: Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together