PA Rentals Associate

Job Responsibility:

Department Pro Audio & Recording

Hours Full-time permanent

Availability Required Weekdays, Weeknights & Weekends

Location 368 Terminal Avenue Vancouver, BC

• Help our customers through renting of musical instruments and gear

• Assist customers to and from vehicle with rental gear

• Define the individual needs of every customer and match those needs with the right combination of our products and services

• Demonstrate recommended products to customers and explain their features and benefits

• Answer telephone calls in a timely and professional manner

• Follow up on product orders with customers and suppliers

• Use our common sense approach with customers to troubleshoot and solve problems

• Maintain in-depth and current knowledge of our products, policies and procedures

• Attend weekly staff meetings and periodic training sessions

• Merchandise department to create an inviting environment for customers to shop

• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument or sound engineer

• Ability to demonstrate and educate customers on basic PA setup

• Must be able to work weekdays, weeknights and weekends

• Troubleshoot questions over the phone and e-mail

• Physically able to lift up to 65 lbs / 30kg

• Excellent verbal communication skills

• Positive attitude and steady composure

• Proven strong work ethic and commitment

• High levels of energy and enthusiasm

• Ability to excel in a fast-paced environment

• Ability to recommend solutions in a confident and assertive manner

• Good organizational skills and attention to detail

• Previous experience in retail or sales is an asset

• Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset