Sales Lead (Full-Time Benefits) (Ottawa)

Job Summary

Assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

Essential Job Functions

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Job Requirements

• Prior retail sales experience preferred
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

Pay and Benefits

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*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

*Age requirements for part-time employment may vary based on state.

Pre-Application Disclosures

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email View email address on ca.talent.com or call View phone number on ca.talent.com.

Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.