Medical Administrative Coordinator

Job Responsibility: Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! About Us: Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions. T he Opportunity: Our Dedicated Care team is hiring a Medical Administrative Coordinator on a full time, permanent basis. The ideal candidate is an experienced Medical Coordinator who possesses excellent communication and client service skills. The role is primarily responsible for obtaining medical laboratory reports, fulfilling prescription requests, answering phones and administrative work (including processing referrals) for the Dedicated Care Team.This is a full-time position scheduled between Monday to Friday during regular office hours (8:30am - 5pm). This is an in-person position at our downtown Toronto clinic.Our downtown Toronto clinic is conveniently located at 150 York St., which is nearby St. Andrew station or a 10-minute walk from Union Station! Why You’ll Love Working Here:

• Coffee and Snacks: Keep your energy up with our delicious onsite offerings.
• Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.
• Benefits: Comprehensive health plans, retirement saving matches, educational reimbursement, and so much more!
• Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.
• Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.

What You'll Do:

• Coordinate follow up care from the Dedicated Care appointments including follow up appointments, prescription renewals, results and referrals.
• Work with Dedicated care Physicians and Nurse Consultants in managing client care
• Respond to all communications including e-mails and phone calls regarding patient inquiries
• Assist with organization and tracking of medical reports and results
• Coordinate with other clinic staff to ensure exceptional delivery of service
• Other administrative duties as required
• Results Management including distribution of results to Physicians and Nurse Consultants
• Assist with administrative functions like chart preparation, chart pulls, faxing, scanning and mailing of results to patients and to facilities
• Read and interpret physician notes
• Answer Dedicated Care queue line

What You'll Need:

• 1-2 years Medical Office experience
• Medical Office Administration diploma or equivalent education and experience
• Excellent written, verbal and electronic communication skills
• Intermediate level in MS Word, Excel, and Outlook
• Prior switchboard or reception experience is an asset
• Exceptional client service skills
• Sound knowledge of medical terminology and laboratory results

Ready to Apply? If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together. Diversity, Equity and Accessibility: Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.