Customer Service Order Coordinator

Coordinate customer orders at AWT Toronto using Microsoft Office, technical documentation, and precise communication in Vaughan, Ontario. Support clients from inquiry through invoicing.

This permanent, full-time Customer Service Representative role supports AWT Labels & Packaging customers. You will review purchase orders, process accurate data, monitor jobs, and communicate status information. The position suits someone experienced in customer service or operations, with strong organization and prioritization skills.

Key Responsibilities:

• Review purchase orders against quotes and correct discrepancies
• Process customer orders accurately and without delay
• Monitor orders through completion and communicate agreed ship dates
• Document job changes and communicate updates to involved parties
• Invoice orders and produce open-order reports

Requirements:

• Customer service or operations experience with post-secondary education
• Microsoft Office proficiency and comfort with technology
• Excellent verbal and written communication skills
• Organization, prioritization, and time management abilities
• Attention to detail, ethical conduct, and safety-first attitude

Bring accurate order coordination, customer communication, and technical documentation skills to AWT Labels & Packaging in Vaughan.