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Customer Implementation Project Manager

Klir

Own customer implementations at Klir through kickoff, data migration, program setup, and go-live readiness. Apply project management and risk management across concurrent accounts.

As an Onboarding Success Manager, you manage each customer journey from kickoff through go-live. You scope, plan, sequence, and monitor implementation work across Klir modules. The role combines project management, program configuration, customer accountability, and coordination with Data Engineering.

Key Responsibilities:

  • Own onboarding journeys from kickoff through customer go-live
  • Manage discovery, migrations, integrations, reporting, and readiness
  • Track timelines, sequence work, and identify implementation risks
  • Manage concurrent implementations and customer communication
  • Coordinate technical workstreams with Data Engineering

Requirements:

  • At least five years in implementations, onboarding, or project management
  • Experience owning projects end-to-end without heavy oversight
  • Strong scoping, planning, sequencing, and risk management skills
  • Excellent communication with technical teams and customers
  • Experience using project management tools

Bring implementation ownership, customer communication, and structured project management to Klir’s connected water operations platform.

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Vacancy posted 2 hours ago
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