Mental Health Care Navigator

Sailor Health

Help older adults access mental health care through compassionate intake guidance, therapist matching, and organized remote support. Canada-based work is required.

Sailor Health is hiring a full-time Care Navigator to guide patients and caregivers during their first step toward care. You will provide emotional guidance, coordinate intake details, and help people feel understood throughout the process. The role suits someone interested in mental health, healthcare access, and supporting older adults. Previous healthcare, customer service, or administrative experience is welcome, though not required.

Key Responsibilities:

Guide patients and caregivers through mental health intake
Offer warmth and clarity during difficult conversations
Coordinate care from intake through therapist matching
Help patients feel confident entering care
Support multiple patients across different stages

Requirements:

Kind, empathetic, and clear communication skills
Active listening during emotional patient conversations
Organized, detail-oriented approach to patient support
Comfort with EHR platforms, CRMs, and Google Workspace
Commitment to improving care for older adults

Use compassionate communication and careful coordination to connect older adults with mental health support through Sailor Health.

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Vacancy posted 3 hours ago

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