HR Generalist (Full-Time)

PLEA Community Services is currently seeking a Full-Time HR Generalist for our HR team located in Vancouver , BC. The proposed start date for this position is as soon as possible. This position is excluded from BCGEU membership.

The HR Generalist oversees the day-to-day operations of the Human Resources department and employee life-cycle, with subject matter expertise in employee wellness, leave management, and employment contracts. They are the first point of contact for managers and employees regarding HR policies, Collective Agreement application, and legislative requirements. They ensure a high quality, service-driven employee experience.

Hours of Work:  The usual hours of work in this position are Monday to Friday from 8:30AM to 4:30PM, based on 37.5 working hours per week. Occasional evenings and weekends may be required to meet departmental needs. 

Education/Experience Requirements:

• Bachelor’s degree in Human Resources or a related field.


• Four (4) years of recent, related experience.

Who We Are:  
PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do:

General HR

• Manage the department’s day-to-day operations. Act as the first point of contact for employees and managers regarding HR-related matters. Provide advice and/or services to management regarding all HR functions, including the application of the Collective Agreement, legislation, regulations, and HR policies.


• Draft, develop and edit documentation related to labour relations and human resources, including employment agreements. Prepare, organize and maintain comprehensive files (e.g., files related to employee leaves, return-to-work planning, grievances, hearings, investigations and discipline).


• Provide expert human resources advice/guidance by methods such as engaging, developing, coaching, mentoring and supporting managers, employees and teams. Implement and maintain HR policy and procedures.

Employee/Labour Relations

• Lead and/or participate in workplace investigations with varying degrees of difficulty/sensitivity. Support managers in preparing and issuing discipline. Oversee the grievance process including research, interpretation of alleged violation(s), response development, and Union/Grievor meetings. Mediate labour disputes/grievances and provide advice on employee and labour relations matters. Respond to HR-related legal requests as required.


• Provide input to and/or participate in Collective Agreement negotiations.

Employee Wellness

• Manage employee leaves and oversee the agency’s return to work program, including accommodations and gradual return to work plans. Maintain a high level of support for employees on leave through regular communication with the employee. Work with agency partners to explore, negotiate and implement reasonable accommodations.


• Coordinate, develop, implement, evaluate, administer and provide human resources services related to employee wellness, occupational health and safety, attendance management, and disability management.

Benefits Administration

• Administer and oversee the agency’s benefit programs, including the agency’s pension plan. Ensure the Collective Agreement and benefits contract terms are applied, and appropriate follow-up and/or actions are taken. Act as the main point of contact between the HR department and relevant external parties. Complete
  ongoing reporting requirements, as well as government and funder surveys as necessary.

Other Tasks

• Lead and/or participate in the agency’s involvement in projects that advance the goals of the HR department. Participate in strategic planning for the department.


• Participate in and/or leads the delivery of employee training sessions.


• Collect and analyze HR data. Maintain human resources information and related records systems. Research and prepare reports related to human resources matters as required/directed.


• Provide backfill coverage for other members of the HR team when required.


• Protect and uphold confidentiality.


• Perform other related duties as required.

What You Will Bring:

• Excellent oral, written, and interpersonal communication skills, including the ability to respond to inquiries effectively and interact with employees and managers.


• Excellent time management, organizational, administrative and project management skills, including the ability to handle multiple priorities with a high degree of accuracy.


• Excellent analytical and problem-solving skills, with a proven ability to proactively anticipate needs and provide solutions.


• Excellent teamwork skills, with a demonstrated ability to work collaboratively with colleagues in the pursuit of organizational goals.


• Excellent customer service skills.


• Demonstrated ability to interpret and make HR recommendations in accordance with policies and procedures, the Collective Agreement and labour relations legislation.


• Demonstrated ability to bridge relationships in a unionized environment with a collaborative approach.


• Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.


• Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.


• Knowledge of Microsoft Office suite, database systems, and web-based conferencing tools.


• Knowledge of human resources and labour legislation and government policies, including Employment Standards, Labour Relations Code, Employment Equity and Human Rights Code.

PLEA Benefits and Perks:

PLEA offers a comprehensive set of benefits and perks! These include:

• Four (4) weeks of vacation annually.


• Eligibility to enroll in health/welfare benefits (effective on your first day!)


• Annual physical activity fund (for fitness-related items or activities).


• Annual education fund to take part in career-related courses or training events.


• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and immediate family members.


• Discounted gym membership at Club 16 Trevor Linden and She's Fit.


• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)


• Agency-sponsored social events (i.e., summer barbecue, annual holiday party, and team days).


• Eight (8) paid sick days per calendar year.

PLEA offers the Municipal Pension Plan to eligible employees as per the plan’s criteria.

Minimum Requirements:

• Satisfactory Criminal Record Clearance.


• Must possess and maintain a valid Class 5 B.C. Driver's License and suitable driver's abstract/claims history .


• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland and the Fraser Valley.


• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Note: PLEA conducts primary source verification of applicants' credentials including education, training, work history, and licensure.