Manager, Events (Banff)

Job Type: Full-time, permanent

Location: Banff AB

Compensation: $26-28 per hour

Why Join Mountainscape?

At Mountainscape, we specialize in creating unforgettable experiences — from corporate gatherings to custom weddings and premium event rentals — all set against the stunning backdrop of the Rockies. We thrive in a fast‑paced, hands‑on environment where collaboration is key, and client satisfaction is everything. Every event is a new adventure, and no two days are ever the same — which is exactly how we like it.

Our team pulls together to make magic happen, whether it is a mountaintop wedding or a large‑scale corporate celebration. If you are a proactive, detail‑loving professional who enjoys solving challenges on the fly, working with passionate people, and celebrating big wins together, you will feel right at home here.

About the Role

As the Event Manager, you will oversee the planning, coordination, and execution of high‑impact events from concept to completion. This management role requires a dynamic presence across office operations, warehouse logistics, and on‑site event execution. You will guide cross‑functional teams, foster strong client and vendor relationships, and ensure every event is delivered with precision, creativity, and alignment to Mountainscape’s service standards.

What You will Do

• Ensure every event is prepared and executed with the highest level of professionalism
• Build strong relationships with clients, venues, and event partners
• Oversee the coordination of all event details from start to finish
• Develop and manage all operational documentation (timelines, critical paths, scopes of work, show flows and logistics) ensuring accuracy
• Collaborate with the design team to provide site visits and in‑person event consultation
• Lead event crew during preparation, on‑site setup, and teardown, and post‑event wrap‑up
• Oversee decor installations to ensure quality and design accuracy
• Manage event element logistics including decor, lighting, entertainment, and other key components to ensure seamless execution
• Mentor junior team members through thoughtful delegation and guidance
• Solve problems creatively and efficiently under pressure
• Communicate clearly and positively with all stakeholders
• Make decisions in alignment with Mountainscape’s core values
• Maintain financial accountability by effectively managing event budgets and ensuring adherence to cost guidelines
• Complete post‑event reconciliations
• Ensure safety protocols are always followed

What You Bring to the Team

• 2+ years of proven event management experience as either a Wedding Planner or Special Event Manager (hospitality, catering, or events preferred)
• Proven ability to lead complex event operations through advanced organizational strategies and systems
• Demonstrated leadership in guiding cross‑functional teams, driving operational excellence, and fostering a collaborative, high‑performance event culture
• A deep commitment to delivering exceptional, high‑impact events that leave lasting impressions, driven by a genuine passion for excellence and client satisfaction
• Detail‑oriented leadership with a commitment to quality, ensuring every element of event execution meets the highest standards
• Strategic decision‑making ability grounded in Mountainscape’s core values, with a proven track record of making sound judgments under pressure to drive successful event outcomes
• Ability to lead collaboratively within cross‑functional teams while also operating independently with sound judgment and minimal oversight
• Advanced conflict resolution and de‑escalation skills, with a proven ability to manage high‑pressure situations and maintain positive stakeholder relationships
• Excellent communication, presentation, and stakeholder engagement skills, with the ability to foster strong relationships across clients, vendors, and cross‑functional teams
• Exceptional strategic planning capabilities with a demonstrated ability to proactively identify and mitigate risks to ensure seamless event execution
• Accountability to maintaining Mountainscape’s service standards, ensuring every detail supports the successful delivery of the client’s vision
• Proficiency with Google Docs/Sheets, Microsoft Office, and project management tools
• Creative problem‑solving mindset with the ability to lead teams through challenges and implement effective, high‑impact solutions under pressure
• Demonstrated leadership in managing event budgets, ensuring alignment with financial guidelines to support cost‑effective and high‑impact execution
• Experience with decor and lighting installations, or visual merchandising
• Valid driver’s license and clean abstract; experience with delivery vehicles is an asset
• Flexibility – evening and weekend work are common during peak seasons
• Polished and professional presence — our clients expect the best, and your ability to deliver a high‑touch client experience sets the tone for their event
• Standard First Aid and/or CPR certification is an asset

Your Work Schedule

Weddings and events do not always stick to a 9‑to‑5 — and neither do we! While a typical week is around 40 hours, you will need to be flexible. Evening and weekend shifts are part of the magic, and yes, overtime may be required when things get busy. We will keep you in the loop with your schedule, and you will always know what is coming.

What You Get Back

• Extended health & dental coverage – because your well‑being matters
• Tuition Reimbursement Program – to sharpen your skills and knowledge
• Staff discounts – enjoy discounts on rentals and services
• Team events & celebrations – we work hard and celebrate harder
• Long service awards – because we celebrate commitment to our team
• This position may include access to staff accommodation. If you are selected for an interview, we can discuss availability and whether this option would be helpful for you.

Work Setting

• Work will be a combination of office and on‑site event execution
• Work comfortably at heights and use ladders safely and effectively
• Lift and handle loads of up to 25kg on a regular basis
• Support weekend and evening events with flexibility and reliability
• Contribute to a fast‑paced, collaborative, and client‑focused team culture

Our Commitment to Equality

Mountainscape is committed to fostering a diverse, inclusive, and respectful workplace. We welcome and encourage applications from all qualified individuals, regardless of race, colour, ancestry, place of origin, religious beliefs, gender identity or expression, age, physical or mental disability, marital or family status, source of income, or sexual orientation. We believe that a diverse team strengthens our ability to create exceptional experiences for our clients.

Join Us!

At Mountainscape, every day is an opportunity to make magic — for our clients and for each other. If you are passionate about events and thrive in a dynamic, supportive environment, we cannot wait to meet you.

Job Types: Full‑time, Permanent

Pay: $26.00‑$28.00 per hour

Expected hours: 40 per week

Benefits

• Company events
• Dental care
• Extended health care
• On‑site parking
• Store discount
• Tuition reimbursement

Work Location: In person