Executive Housekeeping Manager

Job Responsibility:

In the role of Executive Housekeeping Manager, under the direction of the General Manager, you will be responsible to supervise the daily operations of the housekeeping staff, promote a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

The Executive Housekeeper must also work closely with all departments to ensure a smooth overall operation of the hotel. Areas of focus include but are not limited to: Monitor appliances, furniture, room supplies and general appearance of rooms to ensure all is up to hotel and brand standards Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments, while following budget procedures and expectations Receives and confirms deliveries of supplies and services Continually seeks to develop housekeeping policies and procedures to improve the current operation Maintains daily management of departmental labour expenses Hire, train, evaluate, and supervise the Housekeeping team Leads, motivates, and coaches his/her team in order to maximize productivity and satisfaction. Attention to details, strong initiative, positive team leader Prepares schedules, payroll and workloads for housekeeping team ensuring maximum efficiency Conducts weekly and monthly linen inventory Prepares and follows up on incidents and accident reports Monitors guest complaints and takes corrective action when necessary Prepares and reviews daily housekeeping reports Prepares and conducts annual performance reviews for housekeeping team Inspects all hotel rooms, public areas, VIP rooms, and fitness/pool area daily to ensure that cleanliness meets hotel standards Ensuring all Hilton brand standards and procedures are followed by the housekeeping team Must be available on high volume days or special events; which includes evenings, weekends and holidays Performs other duties and special projects as assigned by the General Manager

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Housekeeping: 2 years (required)
• Management: 2 years (required)

Work Location: In person