Systems Engineer for IT Operations
Leo Berwick
Leo Berwick is hiring a Systems Engineer to enhance our cloud-oriented IT operations. Support users and maintain system efficiency in a hybrid working model with flexibility. As a Systems Engineer, you will play a pivotal role in our day-to-day IT activities, ensuring that systems operate smoothly and users are supported effectively. Your experience with Microsoft 365 and troubleshooting skills across Windows and macOS will be essential as you take ownership of support tickets. This role demands a detail-driven approach and a commitment to reliably executing structured processes while engaging in various projects. Key Responsibilities:
- Support Microsoft 365 and end-user issues
- Manage onboarding and offboarding processes correctly
- Conduct troubleshooting for Windows and macOS devices
- Document and track support tickets accurately
- Engage in IT project initiatives and development opportunities
- 4-6 years of relevant IT experience
- Proficient in Microsoft 365 management
- Strong troubleshooting abilities across multiple OS
- Experience in ticket-driven support environments
- High attention to detail in operational tasks
Vacancy posted -42
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