Satellite Communications Technician

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

Position Overview

We are looking for a SATCOM Technician to support the maintenance and troubleshooting of satellite communication systems at our teleport facility. This role requires strong technical expertise and problem-solving capability to ensure reliable operations across RF, baseband, and IP-based systems.

The SATCOM Technician collaborates with NOC technicians, engineering, vendors, and cross-functional teams to maintain system performance, support critical operations, and contribute to continuous improvement initiatives while mentoring junior team members.

Responsibilities

• Maintain and troubleshoot RF, baseband, and SATCOM systems and equipment
• Ensure uninterrupted satellite signal transmission and reception
• Resolve issues involving satellite modems, up and down converters, and IP-based transport systems
• Provide escalation support for complex or unresolved SATCOM issues
• Collaborate with Tier I technicians and engineering teams to resolve recurring or critical issues
• Maintain accurate records of configurations, incidents, and resolutions
• Prepare maintenance logs, technical reports, and standard operating procedures
• Ensure documentation complies with internal standards and audit requirements
• Train and mentor junior technicians on troubleshooting techniques and procedures
• Develop training materials and lead sessions to strengthen team capabilities
• Conduct routine audits and quality checks on SATCOM infrastructure
• Assist engineering teams with planned upgrades and maintenance activities
• Support the development and review of standard operating procedures and maintenance checklists
• Participate in an on-call rotation and respond to critical outages with rapid fault isolation and recovery
• Provide clear and professional updates during incident management
• Contribute to internal reviews and continuous service improvement initiatives

Qualifications

• 3 to 5 years of experience in satellite communications, RF, or IT network support
• Strong knowledge of RF systems, satellite modems, IP networking, and system integration
• Understanding of Linux and Windows-based systems
• Strong troubleshooting, documentation, and time management skills
• Experience using test equipment such as spectrum analyzers, signal generators, and power meters

Additional Requirements

• Experience with routers, switches, firewalls, and SNMP-based monitoring tools is considered an asset
• Experience with teleport or broadcast operations is preferred
• Ability to support rotating 24 by 7 on-call schedules, including weekends and holidays
• Ability to respond to incidents outside of standard working hours
• Occasional travel to support remote locations
• Ability to lift equipment, perform installation tasks, and work at height including ladders
• Comfort working in mixed environments including office space, equipment shelters, rooftops, and outdoor conditions
• Tolerance for exposure to noise, vibration, and weather conditions during inspections and maintenance

Compensation

65,000 to 95,000

Position Type

Full-time

We have 1 available position(s).

AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

How we hire