Tower Operator
Full-time
Westminster Toyota
Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.
Why join Westminster Toyota?
Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!
Job Description
- Dispatch work efficiently to technicians based on skill level and shop capacity
- Monitor technician productivity and workflow throughout the day
- Ensure repair orders are prioritized and completed on schedule
- Coordinate with Service Advisors, Parts Department and the Technician Team
- Manage shop loading and balance work distribution
- Candidate to be trained to become Internal Service Advisor
- Assist in maintaining high levels of customer satisfaction through efficient operations
- Monitor turnaround times and identify workflow bottlenecks
- Support the Service Manager with daily operational needs
Qualifications
- Pleasant, organized and professional
- Experience as a Tower Operator, Dispatcher, or Shop Foreman preferred
- Previous dealership or automotive service experience an asset
- Strong organizational and multitasking abilities
- Ability to work under pressure in a high-volume environment
- Excellent communication and leadership skills
- Reynolds & Reynolds or dealership DMS experience is an asset
- Strong understanding of automotive service operations
Additional Information
- This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday, 8 hours/day.
- Competitive compensation package
- Health and dental benefits
- Supportive and professional team environment
- Opportunities for advancement
- Employee discounts and dealership perks
Vacancy posted 4 days ago
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