Datacenter Operator

Description

One of TEKsystems Data Centre clients in Vancouver is looking for a dynamic Data Centre Operator. This is a critical role, managing the day-to-day operations, maintenance, and optimization of the electrical and mechanical infrastructure supporting our client’s mission-critical facilities. The successful candidate will be responsible for facility monitoring, preventative maintenance, optimization, health and safety, incident response/reporting, as well as planning & prioritizing corrective maintenance activities. The DCO role reports directly to the Data Center Manager.

Main Responsibilities

Responsible for Facility Health & Safety

Management of both preventative and corrective infrastructure maintenance

Develop, maintain, and adhere to procedural and technical documentation

Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation

Management of local data center infrastructure and asset lifecycle

Compliance with relevant SSAE 18, ISO and PCI controls

Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs

Identifying areas for operational optimization, adhering to best practices

Monitoring of local data center infrastructure

Supporting daily site operations

Vendor/Contractor coordination and supervision

Ensure timely resolution and/or escalation of customer issues

Ensure physical and remote security policies and procedures are being strictly followed

Create trouble tickets, log site visitors, and carry out shipping and receiving procedures

Provide best in class customer service

Maintain cleanliness of the data center and facility areas

Rack and stack various IT hardware into racks.

Install and test copper and fiber cables throughout the data center and various computer rooms.

Working Conditions

The role has standard working conditions in a Data Center type of environment with rotation shift schedule to support our 24/7 operations. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires to work with challenging clients, work on shifts 12-hours shift, work on evenings, nights, or on weekends and being on-call.

Requirements

4+ years’ experience in data center, facility, or in mission critical environments.

Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems & software. *

Experience with ticketing systems and ITIL principles*

Education/Certification/Designation

• Electrical certifications an asset – Journeyman Electricians, Electrical Engineering Technologist etc.*

• Mechanical/HVAC certifications *

• CPR, AED certifications an asset

• Ability to obtain Reliability Clearance Status (+5 years Canadian residency)

• ASP training *

Competencies

• Excellent written and verbal communication skills

• Extremely process driven and high degree of quality, precision and care needed.

• Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.)

• Able to deliver independently and take lead on local initiatives

• Strong organizational skills, with the ability to multi-task and prioritize

• Proficient with Microsoft Word, Excel, Visio, and PowerPoint

• Physically able to lift up to 55ibs, climb ladders/work at heights

Technical Skills/Knowledge

Strong Knowledge of Electrical, Mechanical, and Life Safety Systems including the following:

• MV/LV Power Distribution Equipment, UPS’s, ATS’s, Emergency Generator Systems, Automation/PLC’s/VFD’s etc.

• CRAH’s/Chiller/AHU’s/FCU’s, condensers, pumps, compressors, control logic etc.

• Strong troubleshooting & analytical skills

• BMS/EPMS/CMMS operator knowledge

*Any of the above would be considered as an asset*

Organizational Impact

Decision Making & Impacts

The Data Centre Operator acts as an SME and is authorized to make autonomous decisions about repairs. Financial decisions above this amount, or that are sensitive in nature, require prior approval by the DCM. The incumbent is relied upon by many at the site to provide advice and recommendations on Infrastructure.

Skills

mechanical, electrical, BMS, BAS

Top Skills Details

mechanical,electrical

Additional Skills & Qualifications

this role will be a rotating shift 3 on 4 off

6am -6pm, 6pm- 6am

4 week rotation (nights to days)

6 months on each over year.

Must be comfortable support Audits, IT , and Mechanical environmnets.

Will be expected to support all Vancouver DC's - roughly 25kms)

need reliable vehicle

Team is tasked with handling whole environment including garbage removal and occasionally snow shoveling

Experience Level

Intermediate Level

This is a Permanent position based out of Burnaby, BC.

The pay range for this position is $65000.00 - $75000.00/yr.

This is a fully onsite position in Burnaby,BC.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.