Supervisor, Inventory Operations

Maintenance, BCEHS

Burnaby, BC

The Supervisor, Inventory Operations supervises designated staff and coordinates the operation of the warehouse, inventory control, receiving, shipping, distribution, and mail services, problem solves issues related to inventory, oversees the processing of medical equipment and supplies, asset and inventory management, provides customer service, ensures compliance of safe handling of dangerous goods by providing safety and security procedures, generates statistical and quality assurance reports. Responsibilities include the development, implementation and maintenance of inventory control systems and generating data relating to inventory usage and levels.

What You’ll Do

• Supervise designated staff by performing duties such as scheduling shifts including coverage for vacation, statutory holidays and overtime, timekeeping for payroll purposes, monitoring staff attendance and performance, evaluating staff performance and determining and implementing staff training and orientation requirements. Supervise and coordinate staff in annual and perpetual stocktaking and other inventory audits.
• Problem-solve a variety of inventory, invoicing and other warehouse/distribution issues such as inventory level changes, special delivery arrangements, damaged goods, short shipments and issues with systems and services through communication with users and other departments such as Finance, Purchasing, and Business Applications.
• Ensure efficiencies are utilized to maximize availability of medical equipment to the organization for proper deployment, maintenance, and stocking on behalf of the Logistics Department. Develop and implement standards and checklists, monitor compliance with standards and takes corrective action where necessary.
• Monitor inventory and expenditure of supplies including data input of inventory on hand/stock re-orders into computerized system(s). Ensure that quantities are replenished, stocked and accounted for following policies and procedures.
• Maintain a variety of work and service activity records and generates related statistics and quality assurance reports pertaining to activities such as equipment preventative maintenance, material safety, vendor and carrier performance, transportation of dangerous goods, postage charges, laundry charges and shipping and receiving. Carry out audits/reviews of completed equipment checks and sanitizing/decontamination activities. Monitors adherence to performance standards and WHMIS regulations.
• Using established processes, responds to and investigates various requests/inquiries/complaints, including analyzing data and conducting interviews. May be required to report findings and make recommendations such as implementing equipment and process changes within his/her area of responsibility.
• Provide customer service such as greeting and directing visitors, answering the telephone, resolving customer inquiries, picking orders from stations for pickup orders, and providing order status and logistics service information.
• Provide logistics and asset management software systems administration including quality assurance and coordinating software and/or hardware maintenance of the asset management system and monitor for potential problems, establish history library, and develop/implement contingency plans. Develop and implements checklists and tracking systems to coordinate regular preventative equipment and inspection.
• Recommend, plans and organize the efficient use of space and equipment in respective work areas.
• Perform other related duties as assigned.

Qualifications

What you bring

• Grade 12 and three year's recent, related experience including one year in a supervisory capacity, or an equivalent combination of education, training and experience.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Maintenance, BCEHS contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What We Bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call (1-5 hours of notice) or pre-booked).

Wage: $33.35/ hour + 13% in lieu of stat pay and vacation

Location: BCEHS - 5901 Delesalle St, Burnaby, BC, V5J 0G8

Closing Date: Applicants accepted until position is filled

Hours of Work: 07:00-15:00 Monday- Friday

Requisition #: 198701E

What We Do

BC Emergency Health Services (BCEHS) provides provincial emergency medical care and patient transfer services.

BCEHS is program is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

PHSA and BCEHS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at ***email_hidden***.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.