Supervisor Scheduling

Brampton, ON Full-time CA$105,754 - CA$118,974 / year
Flexible Schedule
Employer:
Region of Peel
Department:
Health Services – Peel Regional Paramedic Services
Location:
1600 Bovaird Drive East, Brampton, Ontario
Work arrangement:
Hybrid, with at least two days per week on-site. Off-site work must be within Ontario.
Employment:
Regular full-time, 35 hours per week
Salary:
$105,754–$118,974 per year, plus benefits where applicable
About the roleReporting to the Commander, Paramedic Operations, the Supervisor Scheduling leads workforce resource management for Peel Regional Paramedic Services. The role oversees staffing coverage, scheduling practices, payroll accuracy, and operational readiness for a 24/7 service with more than 900 employees.
Responsibilities
Lead workforce scheduling and resource management, and address staffing shortages and scheduling challenges.
Coach and manage Scheduling Coordinators.
Improve scheduling processes, efficiency, standardization, and operational effectiveness.
Maintain scheduling systems, workforce data, and reporting processes.
Oversee bi-weekly payroll submissions and attendance reporting.
Develop staffing forecasts and workforce plans.
Work with labour partners and operational leaders on scheduling practices and collective agreement interpretation.
Analyze absenteeism, overtime, staffing utilization, and workforce performance trends.
Prepare reports, recommendations, presentations, and business planning materials.
Qualifications
Postsecondary degree or diploma in Business Administration, Human Resources, Public Administration, or a related field;
equivalent combinationsof education and experience may be considered.
At least three years of leadership experience in a supervisory or management capacity.
At least five years of progressive experience in workforce administration, human resources, business operations, program administration, or a related area.
Experience leading teams in a unionized environment, including interpreting and administering collective agreements.
Knowledge of scheduling methodologies, workforce planning, payroll processes, and scheduling systems.
Strong analytical, communication, relationship management, and stakeholder engagement skills;
advanced proficiency with Microsoft Office and workforce management systems.
Project management experience and experience in first responder, emergency services, healthcare, public sector, or large 24/7 workforce environments are assets.
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