Restaurant General Manager

About Blue Shock:

Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we forge connections between exceptional talent and leading employers across North America. Our deep industry expertise and personalized approach ensure that every placement drives long-term success. We’re not just filling roles—we’re building leadership teams that shape the future of hospitality.

Job Title: General Manager

Location: Downtown Calgary

Reports To: Director of Operations

Compensation: $65,000/annually + Tip Pool + Profit Share

The Restaurant General Manager is responsible for the successful operation of all aspects of the restaurant according to the policies, procedures, and goals of the company.

The success of this role relies on sustaining long-term profitability through team morale, employment standards, guest satisfaction, the development of the skills of all crew and managers within the restaurant, and achieving financial targets and performance goals.

Responsibilities:

• Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.
• Ensuring complete guest satisfaction at all times, at an excellent level.
• Ensuring positive morale and upstanding ethics of your managers and crew.
• Provide ongoing motivation, coaching, and effective leadership development of team members and managers.
• Oversee and ensure general maintenance and cleanliness of property is maintained at all times.
• Expert scheduling.
• Recruiting
• Achieving financial targets and performance goals.

Qualifications & Experience

• Previous Management Experience required within a large-volume, full-service restaurant or bar.
• Impeccable English communication skills, written and spoken.
• Ability to delegate and follow up.
• Ability to train and lead other managers.
• Ability to train others to master technical skills, serve guests with enthusiasm, sell as part of the dining experience, assert authority, and make judgments.
• Complete knowledge of all positions and functional areas within the restaurant.
• High level of organizational and communication ability.
• Complete understanding and belief in company philosophy and goals of quality and improvement.
• Understanding of what it means to be a company Ambassador.
• Strong local store marketing skills and event management.

Other Key Attributes:

• High energy, positive personality.
• Strong work ethic, excels in an extremely fast-paced environment.
• Ability to self-motivate, maintain a sense of urgency, and keep momentum.
• Ability to set and achieve short and long-term business goals.
• Understanding of issues beyond one's control while continuing to impact areas within one's authority.
• Ability to ask for help when required.
• Commitment to continuous improvement and ability to learn.

Out-of-Country Applicants: We appreciate your interest in our organization. Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, we kindly request that applicants presently reside in the Canada. Thank you for your understanding.