senior business analyst.

We are seeking a highly experienced Senior Business Analyst to join our team in Toronto for an 18-month engagement. This role is central to supporting and modernizing critical healthcare systems, specifically within the Long-Term Care (LTC) sector. You will act as the lead liaison between clinical stakeholders, business units, and technical teams to ensure that IT solutions—including EMRs, licensing, and inspection tools—are optimized, compliant, and effectively integrated into the provincial healthcare landscape.

Duration: 18-month contract with potential for extension
Location: Toronto, ON (100% Onsite - 5 days per week)

Rate: $525.36-$561.43/hr

Advantages
Project Continuity: The 18-month initial term offers a stable environment to lead a major healthcare transformation project from analysis through implementation.

Specialized Domain Impact: Direct involvement in the Long-Term Care sector, impacting licensing, critical incidents, and provincial health reporting.

Professional Growth: Work within a structured Public Sector framework, gaining mastery in Enterprise Architecture gating and Agile standard methodologies.

Technical Variety: Bridge the gap between legacy infrastructure and modern cloud-based healthcare solutions.

Responsibilities
Business Analysis Leadership: Lead and conduct high-level business analysis aligning with the OPS Unified Project Management Methodology and Enterprise Architecture Gating Processes.

Requirements & Modeling: Execute comprehensive business modeling, use case modeling, and both conceptual and logical data modeling. Define business rules and non-functional requirements for large-scale IT initiatives.

System Modernization: Support data migration from legacy systems to new provincial platforms and provide impact analysis for system upgrades and vendor release enhancements.

Problem Resolution: Deliver expert-level troubleshooting for complex infrastructure and application issues. Analyze production logs and defects to provide proactive mitigation strategies.

Stakeholder Management: Facilitate working groups with Subject Matter Experts (SMEs) to assess current business problems and translate them into technical specifications for development and QA teams.

Clinical Knowledge: Apply deep understanding of clinical, inspections, and licensing data to support the Fixing Long-Term Care Act, 2021 and associated business processes.

Compliance & Standards: Ensure all deliverables conform to AODA, the Ontario Design System (ODS), and personal health information protection (PHIPA) requirements.

Operational Support: Develop and maintain "Run Books," deployment guides, and training materials to ensure the continuous support of infrastructure and software solutions.

Qualifications
Healthcare Expertise: 5+ years of experience in the healthcare industry, supporting systems like EMRs, HIS, Clinical Assessment tools, and OHRS-compliant reporting.

BA Mastery: Extensive experience in I&IT business analysis lead services, including business case development, feasibility studies, and cost-benefit analysis.

Technical Proficiency: Demonstrated experience with Cloud-based technologies, data de-identification best practices, and MS Office products.

Process Re-engineering: Proven ability to apply re-engineering concepts to promote alternative, cost-effective service delivery approaches.

Data Skills: Ability to substantiate analysis to fix data issues and provide queries or scripts to assist in debugging data discrepancies.

Soft Skills: Exceptional negotiation and facilitation skills, with the ability to present complex technical information to non-technical audiences clearly.

Summary
If you are a seasoned Business Analyst with a passion for healthcare data and a track record of navigating complex stakeholder environments, we encourage you to apply today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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