AutoRenew Specialist

Job Responsibility:

If you are a sales-focused individual with a passion for exceptional customer service, business growth and development, and continued learning then keep reading!

Knight Archer Insurance (KAI) is looking for a full-time Auto Renew Specialist based in our Victoria Ave. E office in Regina, SK.

Get to Know Us:

Knight Archer Insurance is the largest locally operated insurance brokerage in Saskatchewan and has been in operations for over 40 years. With humble beginnings in 1981 to current operations that span three provinces, we truly believe in our mission statement, “...making life easier.”

With over 150 insurance professionals in 10 communities and 15 locations, Knight Archer offers the most extensive service network in Saskatchewan. We are a full-service brokerage offering motor license issuing, personal and commercial, as well as life and group insurance. The team is rounded out with IT, Finance, and Human Resources divisions that allows us internal support for all areas of operations.

Knight Archer Insurance is an active partner in all the communities we serve and our culture is structured around our core pillars: outstanding customer experience, best business practices, a healthy workplace, a responsible environmental partner, and strong community partnerships.

We strive to create the best experience for our team by creating an inclusive, diverse, and collaborative environment that encourages learning and problem-solving on a daily basis.

The Opportunity:

The role of the Auto Renew Specialist manages our AutoRenew fleet clients with their vehicle licensing needs while providing our commercial clients with a concierge auto renewal service. In this role, you will be responsible for maintaining the current customer portfolio as well as work to expand the service by educating our commercial clients and potential new clients about the program and how it will create business efficiencies for them. This role allows for sales, marketing, and business development exposure while making life easier for our clients.

A Day in the Life:

• Working as the primary contact for all customers in the KAI Auto Renew Program.

• Expanding the Auto Renew Program by approaching new clients, and further educating current Knight Archer clients not part of the AutoRenew program on how we can further enhance their business.

• Issuing registrations and plates to clients for commercial vehicles.

• Contacting SGI support service while maintaining a positive working relationship.

• Accurately processing and recording payment for personal and commercial insurance policies.

• Working with computer programs such as Microsoft Office, SigXP, and SGI auto fund.

• Continuously learning and keeping up-to-date with SGI training sessions and online modules.

• Collaborating with teammates and other departments in a timely and effective manner.

What KAI Provides:

We are dedicated to the ongoing growth and development of our employees and are committed to providing the education and tools required to be successful in their career. This includes:

• Team and one-on-one mentorship.

• Support, resources, and career development.

• A knowledgeable team of co-workers who jointly assist in providing an exceptional customer experience.

• Comprehensive group benefits package.

• Competitive salaries.

• Paid time off on top of your annual vacation leave.

• Annual education allowance.

• RRSP matching program.

What You Bring to KAI:

• Exceptional communication and conflict management skills.

• Exceptional organizational and prioritization skills.

• Exceptional time management and multi-tasking abilities that allow you to meet tight deadlines.

• Working proficiency in English, both written and verbal (bonus points for multilingualism).

• Respectful of one's time and the ability to work on a defined schedule.

• Ability to work well both independently and collaboratively.

• Strong sense of personal ethics and the ability to maintain confidentiality.

• Strong understanding of business owners and their needs.

Education and Experience:

• 1-2 years in customer service.

• Restricted auto license is an asset but not a requirement.

• Level 2 License is an asset but not a requirement.

• Understanding of the auto industry and related insurance is an asset but not a requirement.

• 1-2 years sales experience.

*KAI is an equal opportunity employer that values a diverse workforce of creative minds.

**Please note that the successful candidate must pass a criminal record check upon offer of employment.

***Though we appreciate all the enthusiasm and applications reviewed, only candidates being considered for an interview will be contacted further.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person