Senior Product Operations Manager

Job Responsibility: TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada's largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more. . TRADER Corporation's parent company AutoScout24 is the largest pan-European online car market with over 2 million listings and more than 43,000 dealer customers. With AutoScout24, users can find, finance, buy, subscribe for and sell used and new cars. The marketplace provides inspiration on cars and other vehicles and makes hard decisions easy. Since 1998 AutoScout24 has been offering private users, car dealers and other cooperation partners from the automotive, financial and insurance services sector a comprehensive digital platform for car trading. The online marketplace includes used and new cars, motorcycles as well as commercial vehicles. AutoScout24 has over 30 million users per month, more than 43,000 dealers and around 500 employees. In addition to Germany, AutoScout24 is also represented in the European core markets of Belgium, Luxembourg, the Netherlands, Italy, France and Austria. More information on Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. Candidates should demonstrate the ability to integrate AI-driven solutions into their daily work — such as code generation, debugging, reviews, documentation, and decision support—to improve efficiency for themselves and their teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued We are currently looking for a Senior Product Operations Manager based in Toronto to join our global Product and Tech Organization, distributed across Europe and Canada. In this role, you will primarily support our Canadian operations, particularly the Trader team, while also collaborating regularly with colleagues in Europe, where the Product Operations team is also active. The ideal candidate is passionate about operational excellence, highly organized, and thrives in cross-functional environments. What You'll Do

• Lead the development, scaling, and continuous improvement of the Objectives and Key Results (OKR) framework, with a focus on our Canadian Software and Fintech businesses.
• Coordinate all OKR-related rituals and maintain centralized reporting systems and dashboards.
• Prepare and deliver regular OKR progress updates to stakeholders, including those outside the Product and Tech organization.
• Partner with Product leaders to ensure roadmaps are aligned with OKRs and strategic priorities.
• Own and optimize the Product Management tool stack, driving adoption and best practices across teams.
• Provide advanced support for Jira project setup; optimize boards and dashboards to enhance team productivity.
• Evaluate current tool usage, research new tools and integrations, and lead implementation where appropriate.
• Act as an internal consultant to Product and Tech teams, promoting process optimization and operational best practices.
• Ensure alignment between Product and business stakeholders (Sales, Marketing, Customer Care), and communicate roadmap changes effectively.
• Develop, maintain, and share documentation for tools, processes, and operational workflows.

What You Bring

• 5+ years of experience in product operations, project management, or a similar role.
• Excellent communication and stakeholder management skills, with the ability to influence across levels.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Comfort with ambiguity and change; resilient and adaptable in dynamic environments.
• High attention to detail and a commitment to accuracy.
• Familiarity with agile methodologies, OKR frameworks, and tools such as Jira, Aha!, or Asana.
• Experience with data analysis and reporting tools (e.g., Excel, QuickSight, Clarity).

Bonus Points:

• Experience in the automotive or e-commerce industry.
• Knowledge of product management principles and practices.

What's in it for you…

• We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Fitness and wellness

• We provide discounts to nation-wide gyms, onsite gyms (when we're in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

Benefits from Day 1

• Gym discounts
• Local in-office free gyms
• Employee and Family Assistance program
• Weekly virtual wellness events
• Conferences & training budget
• Regular internal training programs

Financial planning

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

Competitive salary

• Annual bonus structure
• 3% CPP matching