Director Event Technology Operations

Lead event technology operations with audio visual expertise and customer focus in Encore’s hotel and convention center environments. Manage irregular event schedules.The Director, Event Technology I oversees assigned locations, combining financial management, event operations, sales support, and technical guidance. This leadership role manages revenue, profitability, labor, equipment, reporting, and customer relationships. It also develops employees through coaching, performance management, learning, and training on Encore standards and systems.Key Responsibilities:
Manage profitable operations, labor, equipment, billing, forecasts, and location P&LSchedule event operations, equipment setups, service delivery, and strikesPresent quotes, proposals, sales strategies, and performance reportsMonitor events and confirm customer needs and equipment accuracyGuide technicians through audio visual troubleshooting and problem solvingRequirements:
High School Diploma required;
Bachelor’s degree preferredThree or more years of audio visual experienceOne or more years of supervisory experienceWorking knowledge of live show audio visual equipmentMicrosoft Office, Internet, hardware, and software proficiencyApply your event technology leadership, financial acumen, technical expertise, and customer service focus with Encore.
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