Event Technology Customer Success Manager

Event technology expertise meets customer success at EventMobi, supporting professional event planners remotely from anywhere in Canada during Eastern hours.As an Event Success Manager, you will advise corporations and associations throughout the event lifecycle. Your work combines event technology, customer onboarding, project management, and technical training. You will help customers adopt EventMobi products and deliver successful events.Key Responsibilities:
Advise professional event planners and marketers strategicallyLead onboarding, strategy sessions, and customer touchpointsTrain customers on EventMobi event technologyManage concurrent full-service event contracts end-to-endCoordinate cross-functional teams through live event deliveryRequirements:
At least five years planning professional B2B eventsExperience with registration, event, or virtual platformsFamiliarity with Cvent, Eventbrite, Bizzabo, Hopin, or similarStrong written and verbal communication skillsExcellent organization across multiple simultaneous projectsBring professional events experience, technology fluency, and customer partnership skills to EventMobi's fully remote team.
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