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Technology Strategy Transformation - Retail Manager

$110k - $160k per year

Ernst & Young

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

The opportunity 

Join EY’s Technology Consulting practice as a Manager in our Technology Strategy Transformation team, focused on the retail sector. You’ll help leading retailers navigate technology transformation, drive innovation, and deliver value across diverse retail environments.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities 

  • Engage directly with retail organizations to understand their technology needs and challenges.
  • Advise on technology strategies that address the unique differences between various retail segments, such as grocery and fashion.
  • Support business case development and deployment planning for transformation initiatives.
  • Collaborate with cross-functional teams to deliver solutions spanning multiple technologies.
  • Lead enterprise technology transformation projects, guiding clients through the selection and implementation process.
  • Contribute to project launches and ongoing client engagements.

Skills and attributes for success 

  • Strong technology acumen, with experience working across a range of platforms and solutions.
  • Experience engaging with clients and driving transformation initiatives.
  • Deep understanding of the retail industry, with the ability to speak intelligently about sector-specific challenges and opportunities.
  • Proven ability to design and implement enterprise systems (ERP, OMS, POS) across full project lifecycle—from requirements through deployment and stabilization in retail organizations.
  • Excellent communication and stakeholder management skills.

Ideally, you’ll also 

  • Have previous consulting experience (preferred, but not required).
  • Bring industry experience from leading retail organizations.
  • Be bilingual in English/French (preferred, but not required).

What we look for 

  • Technologists who are passionate about retail and eager to work across technologies, specifically ERP systems.
  • Individuals who thrive in dynamic, client-facing environments and are motivated to shape the future of retail.
  • Candidates with a collaborative mindset and a drive to deliver exceptional results.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community. 

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

    • Toronto : $110,000 to $160,000
    • Ottawa : $104,500 to $154,500

Are you ready to shape your future with confidence? Apply today. 

To help create the best experience during the recruitment process, please describe any accommodations you may need. 

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

Vacancy posted 4 days ago
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