Service Administrator

Our client, an industry leader in the design and manufacture of engineered systems, is currently seeking a Service Administrator to support their Edmonton branch. With a strong reputation for innovation and quality, the company is committed to delivering exceptional engineered solutions across various industries. Known for fostering a dynamic and inclusive work environment, they prioritize growth, collaboration, and professional development. This is an exciting opportunity to join a company that values long-term success and offers a supportive and rewarding workplace culture. If you are looking for a career, not just a job, then we want to hear from you!

Responsibilities:

• Ensuring all labour tickets are entered accurately.
• Ensure all necessary documents (HSE, service report, work order, P.O.s) are included in the service folder.
• Create efficiency reports and provide analysis to the Manager, Service & Parts.
• Record errors and follow-ups from service reports.
• Facilitate vendor qualification to get on-site (WCB, Insurance, COR, ISNetworld, certificates).
• Maintain training records for technicians.
• Assist with reception coverage as required.
• Filing service documents and ensuring proper organization.
• Keep the Service Coordinator informed of any issues relating to the Service Department.
• Provide support in other departments and contribute to special projects as needed.
• Perform other administrative duties as assigned and work closely with other departments within Customer Service.
• Proficient use of Microsoft Office, including Excel and Word.

Requirements:

• High school diploma; additional education or certification in administrative support or related field is an asset.
• 1 to 3 years of relevant administrative experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), with a strong understanding of Excel, including creating Pivot Tables.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Experience managing digital and physical records and files.
• Ability to work both independently and as part of a team.

If the qualifications above speak to you, apply now to submit your resume for review! We look forward to speaking with you.

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Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.