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Associate Director of Client Services

Kobie Marketing

Elevate client satisfaction as Associate Director of Client Services at Kobie, a leader in loyalty solutions. Enjoy a remote-first environment while driving impactful loyalty programs for top retail brands. At Kobie, we’re seeking an Associate Director to lead the client and internal partnerships across retail accounts. With 8 to 10 years in marketing or customer loyalty, you will leverage your strategic vision to enhance client engagement and satisfaction. This role requires strong analytical skills paired with hands-on execution to optimize loyalty strategies and drive measurable results. Key Responsibilities:

  • Manage day-to-day client relationships and meetings
  • Develop program strategies based on customer data
  • Launch and define seasonal and promotional campaigns
  • Anticipate issues and drive resolutions proactively
  • Identify growth opportunities and build roadmaps
Requirements:
  • 8-10 years in marketing, CRM, or loyalty roles
  • Bachelor's degree in marketing or related field
  • Proficient in CRM and loyalty platforms
  • Proven analytical and leadership abilities
  • Willingness to travel up to 15%
Drive loyalty and client success at Kobie, where innovation meets customer engagement. #J-18808-Ljbffr

Vacancy posted 12 hours ago
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