ITSM & Analytics Lead - Service Management & Insights

LanceSoft, Inc.

N/A is seeking an IT Service Management & Analytics Specialist to coordinate ITSM activities across Cyber platforms, focusing on incident, problem, change, and service management. The role partners with Cyber Engineering, Operations, Risk, Audit, and Infrastructure to maintain stability and governance.

The ideal candidate will use data, dashboards, and AI-enabled tools to identify trends, improve visibility, and drive continuous improvement, with 5–7 years of experience and onsite interview

#J-18808-Ljbffr

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the ITSM & Analytics Lead - Service Management & Insights in Montréal, QC vacancy

Team Lead, Actuarial, Claims Data & Analytics
...role We're looking for a Team Lead to join our Claims Data Analytics Team (CDAT). The size and scope of our... ...of claims operations. Manage performance reviews, development and... ...studies. Represent the CDAT Actuarial Service at workshops and committees and act...
Suggested
Long term contract
Full time
Flexible hours
Intact Financial
Montréal, QC
1 day ago
Shopper Insights Client Lead
...dunnhumby dunnhumby est le leader mondial de la Data Science appliquée... ..., en transformant les insights en actions concrètes sur des sujets... ...package you'd expect from a leading technology company. But also,... ...Lifestyle and extras: Long Service Awards and the Talent Scout referral...
Suggested
Daily paid
Long term contract
Full time
Temporary work
Flexible hours
Dunnhumby
Montréal, QC
14 days ago
Shopper Insights Senior Client Lead
...dunnhumby dunnhumby est le leader mondial de la Data Science appliquée... ..., en transformant les insights en actions concrètes sur des sujets... ...la relation client, un esprit analytique solide et la capacité de... ...Lifestyle and extras: Long Service Awards and the Talent Scout referral...
Suggested
Daily paid
Long term contract
Full time
Contract work
Temporary work
Flexible hours
Dunnhumby
Montréal, QC
14 days ago
Game Analytics Manager
...Description Ubisoft IT is looking for a Game Analytics Manager to join the Canadian Analytics Team (CAT... ...do this by delivering in-depth player insights to guide decision-making, combining... ...development. Responsibilities Lead the design and evolution of relevant, actionable...
Suggested
Full time
Work at office
Ubisoft
Montréal, QC
more than 2 months ago
Junior Analytics Engineer (Financial Services)
$5000 per month
...Join Lightspeed's fast-growing Financial Services division as a talented and passionate Analytics Engineer on our FS Data team. In this key role, you'll be instrumental... ...teams to gather both predictive and historical insights, you might be a great fit for this role! This role...
Suggested
Work at office
Immediate start
Remote work
Flexible hours
Lightspeed Commerce
Montréal, QC
more than 2 months ago
Analytics Developer
...building TSIQ , an AI-powered analytics and intelligence platform... ...trillions of data points and manages our cutting-edge data lake built... ...complex data and AI-driven insights in a way that engages and excites... ...Capital markets or financial services domain experience. This is...
Full time
Work at office
Worldwide
Ts Imagine
Montréal, QC
a month ago
Service Desk Technical Lead
...technology that drives lasting impact. Hypertec is seeking an Service Desk Technical Lead to join our IT team in Montreal . If you are motivated... ...related to Incident, Request, Problem, and Change Management. Mentor Service Desk technicians through hands-on guidance...
Full time
Work at office
Relocation
Hypertec Inc.
Montréal, QC
more than 2 months ago
IT Support Services Manager-Canada
...The IT Support Services Manager is responsible for delivering high-quality IT support services to... ...RESPONSIBILITIES Service Desk Management Lead and manage daily Service Desk operations.... .... Implement IT service management (ITSM) frameworks and update support...
Remplacement
Permanent employment
Full time
Flexible hours
Indero
Montréal, QC
a month ago
Lead Product Manager, ROI and Reporting
...MaintainX is a leading mobile-first work execution platform for industrial... ..., across 13.9 million managed assets and 79.5 million completed... ...how our customers glean insight from MaintainX through NLI. This... .... Evolve our reporting and analytics products from serving frontline...
Full time
Immediate start
Maintainx
Montréal, QC
a month ago
QA Service Manager
...Gestionnaire de services QA (Montréal, mode hybride) Lieu : résidence au Québec requise; présence au siège social du client à Montréal... ...en relations avec les clients. Une certification ISTQB Test Manager, PMP ou ITIL est un atout. Excellente maîtrise du français, à...
Full time
Contract work
Internship
Monday to friday
Shift work
2 days per week
1 day per week
TTC Global
Montréal, QC
1 day ago
Marketing Data Analytics Assistant
...Description Ubisoft is a global leader in gaming with teams across the world... ...derive compelling and actionable insights that drive the optimization of our... ...initiatives. This includes the design and management of data collection and analytics solutions (e.g., data dashboards,...
Full time
Ubisoft
Montréal, QC
more than 2 months ago
Service Delivery Manager
...Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges... ...GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.... ...high-performing teams. Exceptional analytical and problem-solving abilities. Excellent...
Permanent employment
Internship
GardaWorld
Montréal, QC
1 hour ago
Customer Insights Analyst
...employees across the country. Job Description The Customer Insights Analyst plays a critical role in transforming customer,... ...customer-centric decision-making across RCL brands. This role blends analytical rigour with strategic business acumen, to identify...
Full time
Contract work
Part time
Internship
Work from home
Flexible hours
Reitmans
Montréal, QC
more than 2 months ago
Consultant senior, Services de conseil et d’analyse / Senior Consultant, Consulting & Analytics Services
$119k - $158.7k per year
...au secteur des soins de santé. Notre équipe Services-conseils et analytique est reconnue pour son approche analytique visant... ...objectifs communs. IQVIA is the world leader in the provision of health and pharmaceutical insights to the health care sector. Our Consulting and...
Full time
Part time
Work at office
Immediate start
Worldwide
IQVIA
Montréal, QC
28 days ago
Professional Services- Project Manager
$99k - $109k per year
...transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and... ...’s Manager: Director of Professional Services • Direct Reports: None • Collaboration...
Long term contract
Full time
Casual work
Work at office
Local area
Remote work
Work from home
Flexible hours
Afternoon shift
Trackforce
Montréal, QC
more than 2 months ago
Analyste principal(e), Analytique - Finance et services d'entreprise
...Description d'emploi Au sein de l’équipe Solutions numériques et Analytique, la personne titulaire du poste joue un rôle clé dans le... ...évolution des capacités analytiques et agentiques soutenant les services d’entreprise (Direction financière, RH, Affaires juridiques,...
Permanent employment
Full time
Apprenticeship
Work at office
Remote work
La Caisse
Montréal, QC
2 days ago
Consultant senior, Services de conseil et d’analyse / Senior Consultant, Consulting & Analytics Services
usd119k - usd158.7k per year
...IQVIA seeks a Senior Consultant to lead complex commercial projects for pharmaceutical, biotech, and life sciences clients. The role involves managing consulting teams, delivering analytical solutions, and identifying new business opportunities across multiple client engagements...
Work at office
IQVIA
Montréal, QC
26 days ago
Support Services Operator Lead
...formal notice. Qualifications • High school diploma or equivalent • Valid Driver’s License • Previous Mail Room or Distribution Services experience preferred • Knowledge of mail room software, hardware, and other equipment • Ability to multitask • Excellent...
Work at office
Local area
Night shift
Aramark
Montréal, QC
1 hour ago
Client Service Manager Benefits Consulting
...social activities and events. We are looking for a Client Service Manager – Benefits Consulting to join our team in our Montreal office!... .... Thorough, attentive to detail and quality. • Strong analytical and problem-solving skills. • Effective time management and...
Full time
Work at office
Local area
Bfl Canada Career
Montréal, QC
more than 2 months ago
Conseiller(ère) en architecture bureautique - ITSM (C2)
...pour sa polyvalence, son autonomie et son sens de l'action. Vous renforcerez l'équipe de projet en gestion des services TI dans le cadre d'une migration vers C2-ITSM. Vous soutiendrez aussi les activités opérationnelles quotidiennes et contribuerez à certains livrables du...
Day shift
Solution SFT
Montréal, QC
15 days ago
Chef.fe de service - Données, analytique et livraison BI
...et pièces de véhicules lourds grâce à un service inégalé et à des solutions novatrices. Notre... ...Relevant du Directeur, Données et analytique, le ou la Chef.fe de service – Données, analytique... .... ~ Expérience préalable en tant que lead technique (choix d'architecture,...
Daily paid
Full time
UAP Inc.
Montréal, QC
19 days ago
Service Desk Technician
...end creative company offering services in visual effects, advertising... ...production. Document tickets in the ITSM system, record unique... ...specialized peripherals) and manage lifecycle. Provide hardware... ...Every team member brings unique insight that strengthens our...
Permanent employment
Full time
Contract work
Local area
Immediate start
Remote work
Relocation
Rodeo Fx
Montréal, QC
more than 2 months ago
Administrateur applicatif (Analytique)
...administrateur applicatif spécialisé en analytique possédant une expérience dans l’administration... ...BI / Microsoft Fabric et/ou Oracle Analytics Cloud. Cette ressource participera à l’... .... Sans être exhaustifs, voici les services et livrables que devra fournir la personne...
Hourly pay
Full time
Contract work
Apprenticeship
Remote work
Flexible hours
TEHORA
Montréal, QC
2 days ago
Manager, Customer Service
$85k - $120k per year
Manager, Customer Service Position Description The Payroll Service Centre provides all-in-one cloud... ...issues, enabling them to effectively lead teams, support the resolution of complex... ...Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted...
Daily paid
Remplacement
Work at office
Local area
Flexible hours
Montréal, QC
18 days ago
Portfolio Analytics Assistant
...Job Responsibility: About Us: As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm... ...and spoken Have worked at least 1 year in the financial services industry; being familiar with registered plans of all...
Long term contract
Full time
Richardson Wealth Ltd
Montréal, QC
5 days ago
Product Lead
...digital transformation, real-time insights for transit optimization,... ...seeking a passionate Product Lead to lead the end-to-end product... ...platforms, and MaaS (Mobility as a Service)tools. ~Collaborate closely... ...of experience as a Product Manager or Product Lead , ideally...
Daily paid
Full time
Worldwide
Buspas
Montréal, QC
more than 2 months ago
Lead Data Analyst, Growth Marketing
...right place! We’re looking for a Lead Data Analyst, Growth Marketing to join... ...marketing questions and leverage analytical skill set to drive insightful analyses. Evaluate and improve data... ...changing environment, with the ability to manage well through ambiguity and complexity...
Full time
Remote work
Flexible hours
Lightspeed Commerce
Montréal, QC
2 days ago
Delivery Lead
...clients to push the limits of leading technology by combining our... ...learning, data engineering, and analytics. With Google Cloud Platform... ...work closely with the Account Manager and technical/engineering... ...Entertainment, and Financial Services & Insurance Define large transformation...
Full time
Datatonic
Montréal, QC
more than 2 months ago
Procurement & Supplier Analytics Associate (Hybrid)
...role will leverage the Global Supplier Services (GSS) data to deliver insights into the Firm's third-party... ...Morgan Stanley is known as a global leader in financial services, always evolving... ...PowerBI, Python or similar. Client management and teamwork skills: Demonstrated ability...
Full time
Work at office
Remote work
Flexible hours
Morgan Stanley
Montréal, QC
12 hours ago
Services Operations Specialist
$85k per year
...Services Operations Specialist Who We Are: Quadbridge is a fast... ...strong partnerships with leading technology providers and close... ...ideal for a detail-oriented, analytically minded professional who understands... ...Operations · Own and manage services billing processes, ensuring...
Permanent employment
Full time
Contract work
Work at office
Monday to friday
Quadbridge Inc.
Montréal, QC
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to ITSM & Analytics Lead - Service Management & Insights. Be the first to apply!