Clinical Trial Manager - Associate

Job Title: Clinical Trial Manager - Associate
Location: Burlington, Ontario
Type: Contract
Compensation: $45 CAD-$50 CAD
Work Model: Hybrid – onsite and remote
Hours: 40.0

Responsibilities

• Support the operational set-up, execution, and delivery of assigned clinical trials at the local level, ensuring milestones and KPIs are met efficiently.
• Assist in clinical trial activities including patient and site engagement, communication with internal and external stakeholders, and trial team coordination at local and global levels.
• Support planning, implementation, and tracking of clinical trial processes while contributing to risk mitigation strategies.
• Help accelerate trial start-up by supporting regulatory requirements, site initiation, staffing, and drug supply management.
• Oversee collection, transfer, and documentation of high-quality data ensuring compliance with applicable standards and regulations.
• Ensure adherence to governmental regulations, ICH/GCP guidelines, and company SOPs, including Health Canada Division 5 requirements.
• Support patient and site engagement strategies, fostering a culture of continuous learning and innovative practices within the trial team.
• May contribute to non-trial projects as assigned, based on organizational needs.

Requirements

• University degree or at least 5 years of professional experience in clinical trials management.
• Proven track record in administrative management of clinical trials and cross-functional project work.
• Strong communication skills with ability to operate effectively within complex matrix structures.
• Operational expertise across all aspects of clinical trial planning and execution, including protocol management, site engagement, and vendor coordination.
• Leadership skills to support, connect, and enable diverse trial teams; ability to address complex situations with innovative thinking.
• Strategic mindset with results-oriented approach, embracing cross-functional initiatives and applying innovative learnings.
• Excellent project management skills, including setting priorities, managing resources, translating complex situations into actionable steps, and proactively resolving challenges.
• Digital proficiency to utilize technologies for communication, problem-solving, and data management.
• Good understanding of regulatory requirements, including ICH-GCP and local guidelines, with fluency in written and spoken English.
• Ability to develop and maintain effective cross-functional collaborations and relationships within and outside the organization.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #568-Clinical

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.