Life Claims Administrator Ontario

Support life claims remotely from Ontario as a Life Claims Administrator, using organization and analytical skills to help process claims accurately.

Manulife seeks a Life Claims Administrator for its Affinity Life Claims teams. You will support adjudicators and internal partners with timely claim processing and accurate claim setup. The work includes database searches, correspondence, inbox management, reporting, and communication with Third Party Administrators.

Key Responsibilities:

• Locate deceased customers' contracts across systems
• Set up death notifications and request claim documents
• Prepare correspondence and follow up on pending claims
• Clear business inbox and voicemail items within 24 hours
• Prepare monthly service-level agreement reporting

Requirements:

• One to two plus years in claim administration or equivalent exposure
• Office 365, including Excel, Outlook, and Word
• Exceptional time management for high case volumes
• Strong analytical skills when evaluating conflicting information
• Organizational skills and attention to detail

Bring claim administration, analytical judgment, and organized follow-up to Manulife's remote Affinity Life Claims team in Ontario.