Bilingual Property Manager, Tim Hortons, C&Us

This posting is for a position vacant immediatly. L'équipe de gestion immobilière est responsable de la gestion et de l'entretien des propriétés de Restaurant Brands International (RBI) en Amérique du Nord. Le ou la gestionnaire immobilier(ère) est responsable de l'ensemble des enjeux liés à la gestion immobilière dans la région qui lui est attribuée. Les responsabilités comprennent notamment l'examen et le rapprochement des comptes et des relevés de compte (Statements of Account - SOA), la validation de l'intégrité des données dans les systèmes désignés, la production de rapports exacts et en temps opportun, l'administration des paiements mensuels de loyer, des charges d'exploitation communes (CAM), des taxes ainsi que la gestion des demandes d'escalade liées à la gestion immobilière. Relevant du ou de la gestionnaire principal(e), Gestion immobilière, cette personne travaille en étroite collaboration avec les équipes des Opérations, de l'Administration des baux, des Comptes clients, de la Gestion des actifs, du Développement, des Finances et de la Comptabilité.
SummaryThe property management team is responsible for maintaining RBI's North American properties. The Property Manager is responsible for all property management-related concerns within their specific region. Responsibilities include the review and Reconciliation of accounts, SOAs & validating the integrity of the data within the designed software system, accurate and timely reporting, administration of monthly rent, CAM, Taxes and property management escalations. Reporting to the Senior Property Manager, this role works closely with the Operations team, Lease Administration, Accounts Receivable, Asset Management, Development, Finance and Accounting.
Location & Office HoursThis position is open to candidates based in either Toronto, ON or Montreal, QC.
Office ScheduleRBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.
Roles And Responsibilities
Manage the assigned region to ensure that all lease data is maintained and updated in accordance with RBI internal quality standards.
Liaise with landlords and franchisees on matters such as year-end reconciliations, Property maintenance, lease interpretation, site disputes and escalations.
Ensure the integrity of the lease data within the system including the monthly payment of rent, budgeted CAM, taxes, year-end reconciliations, and other ah‑hoc billings.
Assist in the delivery of property tax reviews, Lease audits & process improvement.
Prepares correspondence relating to rent adjustments, outstanding payments, CAM costs, Site Issues, etc.
Oversee our Non‑Restaurant Property portfolio and establish maintenance schedules and day‑to‑day management.
Manage our bad debt and collection activities as well as tenant arrears
Other duties as assigned
Required Skills
Bilingual French and English required
5+ years of experience in property management, property accounting or Lease administration with strong financial competencies and/or legal experience in retail/commercial real estate
Extraordinary interpersonal and communication skills both internal and external that show a capability of influencing a wide range of audiences on sometimes complicated or delicate issues
Well‑organized with the ability to manage various competing priorities
Ability to work in teams, particularly cross‑functional ones
Ability to thrive in a fast‑paced environment and deal with uncertainty
Advanced Project Management Skills
Key Success Factors
Well‑organized with the ability to manage various competing priorities
Being nimble and a good problem solver: able to deal with problems where a precedent solution isn't readily available
Ownership mentality
Excellent communication and ability to drive a win‑win situation for stakeholders with competing priorities
For Candidates based in Toronto, the expected base salary range is $75,000 – $90,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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