Coordinator, Production & Content Media Operation
$55k - $60k per yearWarner Music Group
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. Job Title: Production & Content Media Operations Coordinator (Maternity Coverage) Reports To: Senior Manager Production & Content Media Department: Operations Location: Toronto, Ontario Job Type : 12-18 Month Fixed Term Contract, Full Time Employee Pay range: $55,000 - $60,000/annual Vacancy: Backfill Coverage A little bit about our team: We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide. Your role: This role is focused on support release set up. You will be working closely with fellow team members who handle credits, metadata, and physical product traffic as well as key label personnel. Your work will directly affect getting the newest audio and video releases delivered properly. You will assist in setup and scheduling of new digital releases as well as video claims and after hours coverage across WMG as needed. You will be part of a team of professionals but will have responsibility for your own projects that require the ability to handle multiple tasks and manage various priorities. Here you’ll get to:
- Provide timely and accurate scheduling for WMG owned and distributed digital (audio & video)
- Manage timed release set-ups
- Manage product take downs related to Lost Rights
- Ensure successful delivery for priority releases with each digital account using proprietary business applications and account based CMSes including iTunes Connect, Spotify for Music Providers, Deezer, YouTube Content Manager, and Bytedance - TikTok MediaMatch backends
- Confirmations on all product deliveries for Domestic and P&D product
- Troubleshoot any content delivery issues
- Liaise with Label and Operations teams for up-to-date scheduling and marketing info
- Provide support to Account Managers, A&R, & Marketing teams on release enquiries or delivery issues
- Set up and input all Domestic and 3rd party domestic digital releases into our Internal Distribution System for proper reporting and revenue.
- Work with our Streaming and A&R team for product scheduling and pricing (Canada and/or specific territories) based on Product distribution rights
- Adding Video GRIDs creations into our internal CMS system for proper recording
- Pull Weekly Reports for the Streaming, Operations, and Marketing team on releases upcoming
- Submit Apple campaigns for Tracks and Album sales on the iTunes Store.
- Ensuring that all digital release setups are being mapped out to the right Artist Pages at DSPs.
- Adding additional sound clips in MediaMatch backend (TikTok) if needed.
- 2+ years' experience in an operations role preferred.
- Post-secondary education in similar field of interest
- Exceptional written, verbal, and interpersonal communication skills.
- High attention to detail
- Ability to handle a flexible changing environment
- Excellent time management skills
- Mandatory 4 day a week in office
$57k - $64k per year
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