Workplace Experience (Office) Administrator

Job Responsibility: At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

S'more about the team

We are looking for a Workplace Experience (Office) Administrator who will support our Workplace Experience team. In this role, you will support all aspects of our our physical office experience at HelloFresh Canada's HQ in downtown Toronto. Reporting to the Associate Director, People, you will act as a friendly and knowledgeable ambassador of our physical space to our team members and visitors to ensure a consistent and excellent employee experience.

Notes on schedule:

• This role is 20 hours per week over 4 days - Monday, Tuesday, Thursday, Friday
• There may be an opportunity for additional hours based on business need and availability
• This is a 100% in person role - meaning you will be required to come to our office downtown Toronto for all scheduled hours.

Lettuce share what this role will be responsible for

• Support with reception duties as needed, including welcoming employees/guests, mail and shipment delivery, and distribution of materials to staff
• Ensure our physical office is maintained, including all meeting rooms, common areas, kitchens, and work spaces
• Restock all staff kitchens with beverages, snacks, etc on a daily basis
• Support with activation and deactivation of key codes
• Answer questions and provide assistance to team members related to the physical office
• Assist Workplace Experience Coordinator with supporting in-office requests via our ticketing platform
• Assist Workplace Experience Coordinator with new hire material distribution - IT equipment, swag, etc
• Assist Workplace Experience Coordinator with our in-office employee experience, including in-person employee engagement events, departmental events, and internal communications
• All other duties as assigned

Sound a-peeling? Here's what we're looking for

• Previous experience in Office Management, Office Administration or Customer Service preferred
• Strong attention to detail and independent work style
• Strong verbal and written communication skills
• Welcoming and professional demeanour
• Customer service focused
• Excitement to work in a physical office environment and create a great experience for our team members
• Willing and able to lift up to 40lbs
• Has experience standing for prolonged periods of time

Let's cut to the cheese, this is why you'll love it here

• Box Discount
  • Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
• Growth & Development
  • We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
• Work Hard & Have Fun
  • From team socials to engaging company days, you'll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives
  • With impactful ERG's like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts
• Food Puns
  • this one is kind of a big dill if you haven't already noticed. We even have some punny meeting room names!

Working Conditions

It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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