Administrative Manager

Baker Tilly Victoria is one of the largest locally owned and operated accounting firms in Victoria. With over 60 staff members and three locations, Uptown, Sidney and Westshore, Baker Tilly can offer clients a wide range of business advisory, auditing, accounting and Canadian/US tax planning and compliance services. 

We are seeking a inclusive and collaborative Administrative Manager to lead the administrative team. The Administrative Manager will oversee all administrative functions, ensuring the office runs efficiently and professionally. This role involves supervising administrative staff, optimizing workflow, managing resources, and helping improve internal processes. 

Primary duties:

• Oversee queues, general administrative processes and overall workflow to ensure deadlines are met, tasks are complete and professional standards are upheld.
  


• Assist in interviews and provide training to new hires.


• Provide on-going training for existing administrative staff.


• Act as a liaison between administrative staff and Managers/Principals on process related concerns, successes, and challenges; Offer suggestions for improvement.
  


• Stay current with administrative processes and ensure team compliance with established standards. 


• Manage and approve time off requests.


• Approve expense reports; Oversee office supply expenses.


• Allocate admin tasks appropriately; Roll out new processes as needed.


• Prepare and host weekly administrative meetings and facilitate open communication through team chats and discussions.  


• Conduct staff performance assessments.



• Attend monthly manager meetings.
   


• Support accounting staff with miscellaneous tasks and projects as needed.
  

Other duties:

When not actively performing manager duties, the Administrative Manager will also assist with regular administrative tasks as needed which may include:

• Answering calls and assisting with in-person client inquiries and emails.


• Distributing the office mail and arranging daily couriers.


• Scheduling client meeting and managing various calendars.


• Process client payments, issue receipts, and maintain accurate payment records.


• Assembly of various tax return packages, and electronic filing of corporate tax returns

Skills and attributes:

• Team player; Ability to build effective working  relationships with various personalities .


• Strong attention to detail and accuracy.
  


• Strong time management skills.


• Ability to handle sensitive information with confidentiality and discretion.


• Excellent skills in organization and communicati o n .
  


• Flexibility to travel between offices to provide  support.  
  


• Proficiency in Microsoft Office applications.
  

Experience:

• Previous management experience required.


• Minimum education: Highschool. Additional management or administrative training is an asset. 

Pay: $65,000 - $70,000/year

Vacation: 4 weeks to start

Schedule: Monday to Friday, 8:30am - 5:00pm; one hour unpaid lunch. Small adjustments are made in March/April (8am-5pm) and July/August (8:30am-4:30pm). Overtime required in March and April

Benefits: Health spending account; RRSP matching; Long term disability; Life insurance; AD&D; Employee and family assistance plan; Travel insurance.

Location: Uptown, Westshore or Sidney.

About Baker Tilly:

Baker Tilly is a full-service accounting and advisory firm that offers industry specialized services in assurance, tax and advisory. At Baker Tilly, we are ready now, for tomorrow’s challenges. We believe in the power of great relationships. We lead and listen for great conversations. We channel change into progress for great futures

Baker Tilly Victoria Ltd. is a member of Baker Tilly Canada Cooperative, which is a member of the global network of Baker Tilly International Limited. All members of Baker Tilly Canada Cooperative and Baker Tilly International Limited are separate and independent legal entities.