Primary Healthcare Manager

Job Responsibility:

Primary Healthcare Manager (Vaughan Site)

Full-time, contract (35 hours per week)

Maternity leave - starting Feb 26, 2024

$83,385.00 - $90,742.50 + Health Benefits and HOOPP

The Vaughan Community Health Centre (VCHC) is a not-for-profit, community-governed organization that provides primary health care; chronic disease prevention and management; illness prevention initiatives, community capacity development and social services primarily to York Region residents. In particular, we serve those experiencing barriers to accessing health care services due to culture, language, age, chronic illness, or the like. As part of the health promotion framework of our services, we work in partnership with other community-based health and social service organizations to address individual, family, and community needs.

POSITION SUMMARY:

As a member of the Leadership Team, the Primary Healthcare Manager (PHM) works within the Centre's mission and strategic directions to lead and manage the day-to-day administrative needs of VCHC's Primary Care Team, Mental Health Team and System Navigation Case Manager at the Vaughan site and implements the High Priority Communities Strategy (HPCS) initiative.

The Primary Healthcare Manager works in partnership with the Executive Director, the Leadership Team, and other staff to support the Vision, Mission, and Core Values of the Centre and to ensure that organizational accountability systems are implemented. The Manager also participates in the accreditation process, implementation of strategic plans and performance reviews.

RESPONSIBILITIES:

Team Management

• Lead the Primary Care Team, Mental Health Team, and System Navigation Case Manager in:

a) Providing client-centred primary care and allied health services to clients and their families and considering risk factors (environmental, social, psychological, and medical) that impact the quality of life for clients and their families.

b) Monitoring the progress of team workplan and in meeting annual funder targets; use quality improvement strategies to support the team in meeting the targets.

c) Coordinating and approving team members' work schedules. That is, authorize timesheets, time off and professional development requests, reimbursement for mileage/staff expenses, etc. as per VCHC guidelines and policies.

d) Providing ongoing feedback on work performance through quarterly supervision meetings and conducting performance appraisals.

e) Chairing team meetings and supporting the teams in addressing arising issues, including workflow processes and client complaints, etc.

f) Preparing for and maintaining accreditation standard requirements related to primary care and allied health services.

High Priority Communities Strategy (HPCS) Initiative

• Supervise and support the HPCS team in program planning, implementation and evaluation.
• Ensure timely submission of reports to the funder and that targets/deliverables are met.
• Develop and monitor HPCS budget and workplan in collaboration with direct supervisor.
• Chair the Vaughan Covid-19 Response Coalition meetings and maintain partnerships with community agencies and stakeholders.
• Attend funder and stakeholder meetings and keep direct supervisor updated regarding recent developments in Covid-19 and recovery priorities.
• Support Leadership Team in implementing strategy priorities for the 2024-2025 fiscal year.

Quality Improvement and Research

• In collaboration with the Senior Manager of Programs and Services and as required, implement, and monitor quality improvement strategies to increase efficiencies in the Primary Care Team's and Mental Health Team's workflow processes and delivery of client-centred services.
• Support and implement the collaborative Quality Improvement Plan of the Western York Region Ontario Health Team.
• Chair the VCHC Research Committee meetings as required; lead the Committee in the research proposal review and discuss the Committee's recommendation about the research with the Acting Executive Director for final approval.

Partnerships

• Work collaboratively with the Leadership Team to build and facilitate partnerships with individuals, groups, organizations, and networks to address health and social issues affecting VCHC's priority populations.
• Communicate with partners on an ongoing basis regarding the status of the partnerships and evaluation of same.
• Manage and keep up an up-to-date record of partnership agreements, insurance certificates and other requirements.

SKILLS AND QUALIFICATIONS:

• Baccalaureate degree in a healthcare field and experience in health administration
• Three to five years of project management experience with a minimum 2 years in a supervisory capacity
• Experience in leading and supporting an interdisciplinary team
• Knowledge of or experience in implementing quality improvement activities
• Commitment to and knowledge of community development and community-based healthcare delivery
• Demonstrated experience in creating and maintaining partnerships with community agencies and stakeholders
• Excellent time management, conflict management, problem-solving and decision-making skills
• Superior written and oral communication skills in English; ability to speak a second language relevant to Western York Region area is an asset
• Knowledge and experience working with Electronic Medical Records

Interviews will occur on rolling basis; please apply as soon as you can.

Successful candidates must undergo a Vulnerable Sector Screening reference check to the satisfaction of the Vaughan Community Health Centre. Proof of full Covid-19 vaccination (1st and 2nd dose and booster) is required.

Please send your cover letter and resume to:

Primary Healthcare Manager Hiring Committee

c/o Vaughan Community Health Centre Head Office

9401 Jane Street, Suite 206

Vaughan, Ontario L6A 4H7

Fax: View phone number on ca.edajobs.com

While applications are preferred via email, you are welcome to apply by fax, mail or in person.

Accommodations during the recruitment, selection, and interview processes will be provided in accordance with the Ontario Human Rights Code if needed. If you need accommodation during the hiring process, please call us at View phone number on ca.edajobs.com to provide your contact information and a member from the hiring Committee will contact you.

Vaughan Community Health Centre is an equal opportunity employer and encourages resumes from people who are reflective of the diverse communities we serve. We are committed to excellence and hire based on merit.

We thank all candidates in advance for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract

Salary: $83,385.00-$90,742.50 per year

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have experience in creating and maintaining partnerships with community agencies and stakeholders?
• Do you speak a second language? If so, which language?
• Do you have experience with Electronic Medical Records?

Education:

• Bachelor's Degree (required)

Ability to Commute:

• Maple, ON L6A 4H7 (required)

Work Location: In person