Spa Team Leader at AIRE Ancient Baths
AIRE Ancient Baths
Join AIRE Ancient Baths as a Spa Team Leader in Toronto, focused on promoting therapist excellence and operational success in a luxury wellness environment. Drive team development and service quality through your expertise. In the role of Therapist Supervisor/Trainer, you’ll lead a team of up to 20 therapists and spa attendants, managing their schedules and performance. You will be responsible for conducting trainings, overseeing service standards, and ensuring client satisfaction while remaining immersed in Toronto's historic charm. Key Responsibilities:
- Manage daily schedules and therapist performance
- Conduct pre-shift meetings to align team goals
- Ensure treatment rooms meet the highest standards
- Offer coaching and feedback to support growth
- Monitor inventory and coordinate supply orders
- At least 2 years in relaxation massage therapy
- Over 2 years of team leadership experience in spas
- Strong organizational and communication skills
- Ability to resolve conflicts effectively
- Readiness to provide treatments when necessary
Vacancy posted -23
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