Licensed Team Lead at LensCrafters
EssilorLuxottica
Become a key player in customer care with LensCrafters as a Licensed Team Lead. Deliver outstanding service by guiding product selections and managing team performance in retail and lab settings. As a Licensed Team Lead, you will ensure the LensCrafters team excels in customer service and product knowledge. You will provide expert recommendations, execute optical measurements, and assist with eyewear adjustments. Your leadership will also help strengthen team skills and adherence to optical standards while creating a secure and efficient working environment. Key Responsibilities:
- Deliver exceptional service to customers and patients
- Guide associates in product knowledge and skills
- Perform accurate digital measurements and eyewear adjustments
- Ensure finished eyewear meets quality and optical standards
- Maintain lab tools and ensure a safe work environment
- Current and valid state Opticianry license
- Strong optical and retail experience
- Excellent communication and interpersonal skills
- Leadership and training experience
- Basic optics knowledge and optical measurement experience
Vacancy posted 4 hours ago
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