Service Owner

Operations Manager | Senior Leader in Shared Services, Onboarding & Vendor Management | 18+ Yrs Delivering Efficiency, Scalable Processes &…

Duration: 1 Year with possible extension of 6 months

Location : Remote

Mandatory Requirements

• Experience in coordinating with business, IT partners, and other subject matter experts to gather and analyze all of a client's business requirements and recommend appropriate solutions
• Experience dealing with clients and explaining complex data principles in a thoughtful manner.
• Experience documenting user requirements, business processes, and workflows.
• Experience in a leadership and/or facilitation role.
• Experience in the design, development and implementation of complex IT solutions.
• Experience working within an agile development environment.

Nice to Have

• Bachelor degree in IT or related field of study.
• Product Owner certification: CSPO or PSPO
• Direct, hands‑on experience performing business requirement analysis related to data manipulation/transformation, cleansing and wrangling.
• Ensuring data quality, security, and governance.
• Experience aligning data architecture with organizational data strategies and digital service delivery goals.
• Experience evaluating policies, programs, and initiatives using program development principles
• Experience in project management.
• Experience leading and facilitating meetings with stakeholders at all levels.
• Experience using analytical and problem solving skills to plan and design creative solutions.
• Experience with BI and advanced data analytics in an organization of equivalent size and complexity Experience with business writing, communication and documentation.
• Experience with change management.
• Experience working with digital or data product (data pipelines, data user interfaces, data catalogues, data architecture

Required Experience

• An understanding of Agile framework (SCRUM) through demonstrated experience.
• A results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
• A thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
• Knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.
• Ability to work collaboratively and productively to achieving outcomes
• Demonstrated experience conducting a gap analysis between legacy systems and modern solutions.
• Project management experience and leading product team members and staff to achieve results, and the ability to
• Apply a collaborative and integrated approach to achieve corporate goals.

Seniority level

Mid‑Senior level

Employment type

Contract

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